property management AdministratorBooth & Partners

Job Description This is a remote position. About the Client: Veritas Investments, Inc. is a technology-enabled real estate investment and management company that specializes in sustainably operating mixed-use multifamily properties in major West Coast markets. Founded in 2007, Veritas manages mixed-use and multifamily properties on behalf of institutional and individual investors. Our buildings are classic, iconic landmarks in irreplaceable neighborhoods located in some of the most desirable submarkets on the West Coast. Job Summary: The Property Management Administration Professional ('PMA') is responsible for supporting the Property Management team in the day-to-day operations of a portfolio of properties. This includes (but not limited to) resident communications, research, data integrity, tracking and monitoring of compliance items, and litigation activities. The PMA assists Property Management with maintaining data sets, reporting, resident communication, and a multitude of other administrative tasks required to ensure smooth operations. Responsibilitie s: Ensure that Yardi and other databases of record are accurate and up to date, including annual audits of all resident records. Processing of move-out tasks in Yardi & Drive Respond to Resident concerns and requests for information as assigned. Prepare company-approved notices to be posted at properties. Ensure tracking and completion of new Resident Manager training. Track, triage, monitor, and assist in resolving Complaints and Notices of Violations with the Department of Building Inspections (DBI) to ensure timely abatement with guidance from RPM. Responsible for calculating, negotiating, and issuing resident rent credits. Assist with document preparation for settlement conferences and other legal proceedings as needed. Assist with quarterly reporting requirements and monthly financial review process. Assist in the preparation of lender-required questionnaires and other reporting requirements. Coordinate property tours: Scheduling, routes, notifications, inspections, and access. Coordinate Town Hall Meetings and attend as needed Maintain current certifications and Service Agreements at properties Communicate with Regional Property Managers regarding operational issues, proposals, work orders, Resident Managers, etc. Process check requests and Resident Manager reimbursements Other duties as assigned Requirements Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 1AM-9AM Benefits WHAT WE OFFER: Great Place to Work-Certified Company Premium HMO Holistic employee experience Work-from-home and hybrid work setup Rewards and incentives Monthly engagement activities Career advancement opportunities Paid referral program
foundit

Philippines
Permanent
Full-time