property management Administrator (code: vijgpma)Booth & Partners

Job Description
Job Description
This is a remote position.
About the Client:
Founded in 2007, Veritas Investments, Inc. is a technology-enabled real estate investment and management company that specializes in sustainably operating mixed-use multifamily properties in major West Coast markets.
Their buildings are classic, iconic landmarks in irreplaceable neighborhoods located in some of the most desirable locations in the Bay area in Los Angeles. Veritas leverages technology to offer a superior rental living experience to a frequently overlooked population: residents in small- to medium-size buildings.
With innovation at the core of their resident experience and operating platform, Veritas's tech-inspired management platform reinvents how classic apartments are designed, leased, and managed.
Through its family of companies (including RentSFNow and GreenTree Property Management), Veritas offers investors the advantages of a vertically integrated platform that includes property acquisitions, finance, asset management, and reporting, project management, leasing, property management, redevelopment, and sustainability management.
Job Summary:
The Property Management Administration Professional (PMA) is responsible for supporting the Property Management team in the day-to-day operations of a portfolio of properties. This includes (but not limited to) resident communications, research, data integrity, tracking and monitoring of compliance items, and litigation activities. The PMA assists Property Management with maintaining data sets, reporting, resident communication and a multitude of other administrative tasks required to ensure smooth operations.
Responsibilities:
Ensure that Yardi and other databases of record are accurate and up to date, including annual audits of all resident records.
Processing of move-out tasks in Yardi & Drive
Respond to Resident concerns and requests for information as assigned.
Prepare company approved notices to be posted at properties.
Ensure tracking and completion of new Resident Manager training.
Track, triage, monitor and assist in resolving Complaints and Notice of Violations with the Department of Building Inspections (DBI) to ensure timely abatement with guidance from RPM.
Responsible for calculating, negotiating, and issuing resident rent credits.
Assist with document preparation related to settlement conferences and other legal proceedings as needed.
Assist with quarterly reporting requirements and monthly financial review process.
Assist in preparation of lender required questionnaires and other reporting requirements.
Coordinate property tours: Scheduling, routes, notifications, inspections and access.
Coordinate Town Hall Meetings and attend as needed
Maintain current certifications and Service Agreements at properties
Communicate with Regional Property Managers regarding operational issues, proposals, work orders, Resident Managers, etc.
Process check requests and Resident Manager reimbursements
Other duties as assigned.
Requirements
High school diploma or equivalent required college degree preferred
2-4 years of experience of administrative or industry related experience required
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Google Docs and Smartsheet
Able to multi-task and problem solve in fast-paced environment
Well-organized with great written communication skills
Benefits
WHAT WE OFFER:
Permanent Work From Home Opportunity
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program