Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Projec Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Project Manager Quezon City The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the Project Manager with the resources to solve critical problems for the future of our business, which is why we need you. Manulife's Change Management Servicesisseeking for an individual, who is obsessed with delivering value,isforward-thinking, and up to the challenge of ensuring efficient and effective service delivery while maintaining the trust of both our internal and external customers. What motivates you? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone We are looking for someone with: Minimum 3 years of relevant experience in Information Technology with experience in Application Management and Support in the Financial Services Industries Background on managing 1-2 simultaneous project from project initiation to closure Experience in the various methodologies of PM work Ability to design a project charter with strong business case presentation Experience in any of the following technical skills: Systems/Applications Development or Support Environment Management and Release Deployment Security Risk Management Operations Business Intelligence Automation Can build and maintain honest, ethical and fair relationships with direct reports, peers, and supervisors. Able to function as an organizational change agent and see beyond current situations towards enterprise-wide higher-level process and systems improvements Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base. Flexible on shift and overtime may be required to meet business deadlines. Nice to Haves: Preferably with experience in process improvement and automations ITIL Intermediate Certifications and Project Management methods (Agile, SAFE, Waterfall, PRINCE2) is an advantage On the job you will: Effectively partner with the Project Sponsor/Owner to formulate tactical and strategic plans to meet and exceed Service Level Agreements with the business unit. Effectively manage daily operations on the team assigned by coordinating efforts with peers onsite and offsite. Effectively works with the Scrum Master and Product Owner to manage daily operations on the team. Provide support/feedback to the Product Owner with regards to execution of sprint deliverables. Provides direction, instructions and guidance to team members to continuously improve both individual and team performance. Ensure all team members are engaged and are effective contributors toward the team success. Drive operational efficiencies and cultivate innovative mindset among team members. Discuss Business Unit feedback on a real-time, daily, weekly, and monthly basis with the team. Applies best practices in coaching for quality daily. Take on complex new tasks establish, document and then transfer/train other team members to support as required Work closely with the training departments to support ongoing training initiatives for the team Our commitment to you Our mission to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. Learn more about opportunities with us at jobs.manulife.com If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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Manulife - Agnes Yung
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