Project Manager (bpo) - wfhConnectUs Marketing Solutions

Join our team while working at the comfort of your home!
PROJECT MANAGER
Job Description:
Define project scope, objectives, deliverables, and client expectations
Develop comprehensive project plans, including resource allocation and timelines
Monitor project progress, track key performance indicators, and ensure adherence to project timelines
Communicate with clients to understand their business requirements, define project goals, provide project updates, address concerns, and manage expectations
Establish and maintain strong relationships with clients, acting as their primary point of contact
Identify opportunities to upsell or expand services to existing clients
Lead and coordinate project teams, fostering a collaborative and productive work environment
Identify and address any operational issues that may impact project delivery
Ensure that project deliverables meet or exceed the agreed-upon service levels and quality standards
Qualifications:
Proven experience as a Project Manager or in a similar role
Strong knowledge of project management methodologies and tools
Excellent leadership and interpersonal skills, with the ability to motivate and manage teams
Outstanding client relationship management skills
Exceptional written and verbal English communication skills
Strong problem-solving skills, decision-making skills, and negotiation abilities
Effectively work under pressure, manage multiple priorities, and meet deadlines
Advance Computer Skills (Tech Savvy)
Knowledgeable in project management software and tools
Expert with current technologies, like desktop sharing, cloud services and CRMs
Proficient in word-processing software and spreadsheets (e.g. Google Workspace, MS Office)
Equipment Requirements:
Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor with 8 GB RAM)
Computer headset with noise-cancelling feature
Internet: Wired connection; minimum of 10 Mbps
Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype, Zoom
So, why join us?
Permanent work-from-home or hybrid work set-up at Batangas City office
Full Time and Long Term Employment
Basic Salary + Government mandated benefits
Health benefits, leave credits, bonuses, and other incentives
Salary will be based on: Skills, Attitude, Performance, Attendance
Opportunity for regularization and promotion
US and Canadian clients
Shift: Graveyard Monday to Friday
Starting salary: PHP 15,000 - 18,000 per month
WE LOOK FORWARD TO WORKING WITH YOU!
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role