project AdministratorSunPower Philippines Limited - ROHQ

ESSENTIAL DUTIES AND RESPONSIBILITIES
Track, document and update CRM with Project Support (Scheduling and System Installation Checklist), Rebates and Interconnection requirements
Creates, executes, and updates reports, as needed, and serves as focal person for Rebates and Interconnection, Project Support.
Rebates Form Creation for claim (NHSP SO, NHSP 2 and CFlRPV).
Verify and Update PV ID #, HERS Registry & EE Code fields in SFDC Search and verify home using SMS Monitoring System.
Coordination of failed inspection homes.
Residential Inspection Mailbox Administrator.
Work with Project Coordinators and Project Managers to address requirements.
Receive Customer Information, update CRM and project files.
Coordinate Utility Interconnection Application details with Customer via email
Follow up and track customer utility information for applications, document in CRM.
Work with Project & Construction Management to address field requirements.
Monitor and update information in Salesforce for lots that require interconnection paperwork
Validate data for each lot against SLDs, reservations, and SF, escalate issues
Documents all processes and procedures
Performs other duties as assigned
RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Minimum requirements
Bachelor's degree in engineering or a related discipline preferably Industrial Engineering degree
Proficiency in ERP (Oracle) and CRM (SalesForce) systems.
Advanced MS Excel skills and proficiency in MS Office applications.
Excellent written and verbal communications skills. Fluent in English
Exceptional ability to solve problems and coordinate with global team members
Ability to work in a highly adaptable, very dynamic and changing environment
Strong verbal and written communications skills, including telephone skills
Ability to maintain detailed, accurate records
Ability to work collaboratively with staff across divisions
Ability to prioritize competing tasks and effectively communicate prioritization decisions
Flexibility and the ability to work independently