Excellent verbal & written communication skills• Flexible in shifts and queue alignment for both voice and non-voice• Keeping accurate records of transactions, and attention to detail
Can work under pressure, and can do multi-tasking
Keen into details and can accurately handle order management transactions for both voice & non-voice of transactions• Understand the importance of courtesy to both internal and external customers
Demonstrating high level of customer focus
Assist customer through phone and email promptly and professionally
Manage Orders inbox and queries, and Customer Portal orders
Manage delivery concerns and returns
Keeping accurate records of transactions
With minimum of 12 months customer service experience
A graduate of any 4 year course
Wipro
Can work under pressure, and can do multi-tasking
Keen into details and can accurately handle order management transactions for both voice & non-voice of transactions• Understand the importance of courtesy to both internal and external customers
Demonstrating high level of customer focus
Assist customer through phone and email promptly and professionally
Manage Orders inbox and queries, and Customer Portal orders
Manage delivery concerns and returns
Keeping accurate records of transactions
With minimum of 12 months customer service experience
A graduate of any 4 year course
Wipro
Other Info
Cebu City, Cebu
Contract
Full-time
Contract
Full-time
Submit profile
Wipro
About the company
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