Product Support SpecialistJIMAC Incorporated
Workplace: Quezon
Salary: Apply
Work form: Full time
Posting Date: 08/11/2025
Deadline: 01/11/2020
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Description
JOB SUMMARY
Main Role:
The Product Support Specialist is responsible in implementing and managing business solutions and systems. Is responsible in educating prospective and existing clients about the product; provides support both via remote and onsite. Is responsible in performing necessary testing and documentation.
Duties and Responsibilities
Management of System
• Ensure that all System component are properly following client's requirement
• Conducts training and collaboration with Field system engineer in the commissioning process
• Overseeing the actual testing and dry run of the system implementation
• Provides technical direction to Field system engineer when necessary
Testing & Documentation
• Conducts testing, review and analyse the required documents and client's business processes.
Implementation/Staging
• Monitors Implementation/Staging process
• Evaluates and recommends improvement of protocols or SOP in performing actual implementation and conducting training with the end-user
Support
• Assist the Client and provides onsite support whenever necessary and collaborate with immediate superior other possible solutions on encountered issues
Qualification:
• Graduate of Bachelor's Degree in Accounting Technology, Business Information Technology or equivalent
• Understands both Accounting processes and business processes.
• Background in POS and Inventory, SAP system is an advantage.
• With at least 1 years of work-related experience or fresh graduates are also encourage to apply
• Willing to do field work
• Excellent in communication and presentation skills
• Highly skilled in inter-personal engagement
• Well-oriented in all facets of customer care services
• Very keen to details and has analytical skills
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Knowledge: Accounting Software, Information technology
Availability for travel: No
Availability for change of residence: No
JOB SUMMARY
Main Role:
The Product Support Specialist is responsible in implementing and managing business solutions and systems. Is responsible in educating prospective and existing clients about the product; provides support both via remote and onsite. Is responsible in performing necessary testing and documentation.
Duties and Responsibilities
Management of System
• Ensure that all System component are properly following client's requirement
• Conducts training and collaboration with Field system engineer in the commissioning process
• Overseeing the actual testing and dry run of the system implementation
• Provides technical direction to Field system engineer when necessary
Testing & Documentation
• Conducts testing, review and analyse the required documents and client's business processes.
Implementation/Staging
• Monitors Implementation/Staging process
• Evaluates and recommends improvement of protocols or SOP in performing actual implementation and conducting training with the end-user
Support
• Assist the Client and provides onsite support whenever necessary and collaborate with immediate superior other possible solutions on encountered issues
Qualification:
• Graduate of Bachelor's Degree in Accounting Technology, Business Information Technology or equivalent
• Understands both Accounting processes and business processes.
• Background in POS and Inventory, SAP system is an advantage.
• With at least 1 years of work-related experience or fresh graduates are also encourage to apply
• Willing to do field work
• Excellent in communication and presentation skills
• Highly skilled in inter-personal engagement
• Well-oriented in all facets of customer care services
• Very keen to details and has analytical skills
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Knowledge: Accounting Software, Information technology
Availability for travel: No
Availability for change of residence: No
Other Info
Quezon City, National Capital Region · Today, 02:01 PM
Work type
Full Time
Work type
Full Time
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JIMAC Incorporated
About the company
JIMAC Incorporated jobs
Quezon City, National Capital Region · Today, 05:15 PM
Position Product Support Specialist recruited by the company JIMAC Incorporated at Quezon, Quezon, Joboko automatically collects the salary of Apply, finds more jobs on Product Support Specialist or JIMAC Incorporated company in the links above
About the company
JIMAC Incorporated jobs
Quezon City, National Capital Region · Today, 05:15 PM