Product ManagerBarefoot Ventures Asia, Inc.

Job Description
Job Description
Company Profile:
Our client leverages it's accumulative and gained deep industry expertise to produce and deliver business management software.
Headquartered in the US wit multiple operations in India, London and Makati City (Philippines)
Our client has nearly 40 years of in-depth experience in end-to-end Enterprise Resource Planning (ERP) in more than 25 countries.
Duties and Responsibilities:
Product quality and support
.Take ownership of product quality. Identify factors impacting quality and mitigate potential risks.
.Leverage internal programs to deliver product features with the highest quality.
.Serve as escalation point or directly engage in customer support issues. Deliver resolution per Service Level Agreement.
Product development
.Gather, understand, and document customers business needs by directly engaging the customers or working with implementation teams.
.Create functional and technical designs (including use cases, mockups, process and data flow diagrams, etc.), provide estimates of efforts, and create Statement of Work for customer approval.
.Guide teams to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
.Collaborate with other Product Managers to ensure seamless software integration.
.Ensure product-related documentation and training material are properly created and promptly updated.
.Provide training during new team member onboarding and when new features are delivered.
Continuous improvement
.Embrace our Continuous Improvement culture in all aspects of product management: feature sets, quality, utilization, competitiveness in the market place, customer success, etc.
.Collaborate with other teams to achieve customer success throughout sales and go live process, and on an ongoing basis.
.Maintain focus on reducing support issues. Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.
.Guide offshore teams to hone in estimation skills to provide more accurate capacity needs.
.Grow offshore teams to advance their technical, analytic, and leadership skills.
Skills/Qualifications:
.Experience in ERP system development or implementation desired (e.g SAP, Netsuite, etc)
.Experience in Business Analysis or System Analysis
.Strong written and verbal communication skills including technical writing skills.
.Experience in MS SQL strongly desired.
.Experience in a programming role desired.
.Experience in a software company desired.
.High analytical ability - critical and logical thinking and optimization.
.Working in a team environment Excellent leadership and project management skills.
.Strong analytical skills.
.Attention to detail.
Job type: Permanent
Emp type: Monday to Friday /1PM - 10PM Manila
Location: Mostly WFH (Rare office meetings in Makati)
Industry: Software company