process Training directorThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
We are looking for a Process Training Director who will be responsible for leading the training and development programs of our organization. The ideal candidate will be a seasoned professional with a passion for helping others grow and develop. The Process Training Director will oversee the design, implementation, and evaluation of training programs that align with the company's goals and objectives. The successful candidate will have exceptional communication skills, strong leadership abilities, and the ability to develop and manage a team.
Responsibilities
Develop and implement a comprehensive process training strategy that aligns with the company's goals and objectives.
Identify and prioritize the process training needs across the organization based on business goals and employee development needs.
Manage the design, development, and delivery of process training programs for employees at different levels of the organization.
Manage the evaluation and continuously improve training programs to ensure their effectiveness and relevance.
Develop and manage a team of trainers, training leads and training managers.
Foster a culture of learning and development throughout the organization.
Partner with department heads and segment counterparts to identify performance gaps and training needs.
Manage the training resources, ensuring these are allocated appropriately.
Manage the development and maintenance training materials, including presentations, job aids, and other supporting documentation.
Monitor and report on the effectiveness of training programs.
Ensure compliance with all regulatory requirements related to training
How will you create impact
Providing the best support related to Process Training to Manulife
What motivates you
Y ou obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Need to have:
Bachelor's degree in a relevant field, such as Human Resources, Education, or Business Administration.
7+ years of experience in training and instructional design, with at least 3 years in a leadership role.
Strong knowledge of training principles, methods, and techniques.
Experience with instructional design and development of training materials.
Excellent communication and interpersonal skills.
Strong leadership and team management skills.
Strong change management skills.
Ability to build strong relationships with stakeholders at all levels of the organization.
Knowledge of Ability to analyze training needs and design effective programs to meet those needs.
regulatory requirements related to training.
Experience with learning management systems and other training technologies.
Ability to travel as needed.
Nice to Have:
Six sigma training and experience is an advantage
Project Management training and experience is an advantage
Quality Management experience is an advantage
What can we offer you
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer