process Delivery specialist - payroll (naga)Ibm

Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
Your Role and Responsibilities
Payroll
Dispatching work requests and cases
Dispatching transactions while identifying correct owners
Monitoring and closing of dispatched transactions
Tracking of work requests, cases and transactions received and dispatched
Performing simple transactions
Performing volume driven transactions
Make decisions based on document business process
Perform controls and peer to peer validation
Compilation and processing of transactional Payroll Data. This requires teaming/collaboration with other teams that deliver payments/deductions via payroll.
Required Technical and Professional Expertise
Candidate must possess at least a Bachelor's/College Degree, preferably Human Resources or equivalent
Knowledge on system app on Lawson and Oracle
Similar work experience of at least 1- 2 years especially in a BPO or similar fast-paced setting
Good English Communication(verbal & non verbal)Skills
Amenable to working in shifting/night schedule
Intermediate in MS Excel
Preferred Technical and Professional Expertise
ERP working experience
Ability to prioritize tasks, manage multiple priorities and tight deadlines
Highly organized, analytical, results-oriented and has keen on details