procedure WriterWells Fargo

Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About Wells Fargo Philippines Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila. Market Job Description About the Role The Business Procedure Writer partners with LOB subject matter experts to understand business needs as it relates to procedures. Drafts and/or updates moderate to highly complex business procedures. Ensures procedures are compliant with Wells Fargo branding. Responsible for obtaining appropriate approvals from management and governance teams (ORM, RECOR, Legal) and may include facilitating certification process. Reviews changes to business operations for potential impact to other operations/procedures. Follows established guidelines for organization and design of work. Reviews regulatory changes or partners with regulatory change agents to proactively identify required updates. May maintain document library/manual/repository. May update tables in appropriate systems and/or create basic process maps. May participate in establishing documentation guidelines. May participate in procedure audits. Manages procedure timeline and pipeline. Provides guidance to less experienced procedure writers. Responsibilities Author/content owner support Edit Retail content in compliance with WF Style Guides and internal processes to prepare content for publishing Support of Retail content maintenance models (assist content owners/authors by managing the system aspects of updates) Validate content ready for publishing/has been approved Partner with content owners to support compliance in preparing content for certification cycles Establish strong partnerships with authors to influence decisions affecting grammar/edits Create and provide monthly report of author-initiated topics added, removed, or changed Migration support: Assist in gathering content inventory and conducting content analysis Complete QA checks on content Manually enter approved content into Component Content Management Platform (CCMP) using prescribed models Complete various tasks associated with progressing content through established workflows until it is approved and ready for publishing (Ie/ applying metadata, building publications, reviews and QA checks) Create and provide monthly report of author-initiated topics added, removed, or changed Support and/or collect data for reporting Business Acceptance testing Market Skills and Certifications Bachelor's degree in Journalism, English, Communications, or any related field At least 2 years of relevant experience in technical writing, editing, proofreading, formatting, etc Must be able to adapt to assignments quickly. Ability to manage multiple tasks under pressure. Ability to manage time and meet or exceed all deadlines Available to flex schedule periodically per business requirements Working knowledge of MS Excel, MS Word Microsoft Access is preferred Quality Assurance, Quality Control and/or Testing Experience. Eye for detail and comprehension skills. Previous Analytical experience Demonstrated strength in English, both verbal and written communications Experience with XML is preferred. Experience with Content Management systems Interpersonal Skills: Demonstrate strong negotiation, communication & presentation skills With knowledge and relevant experience in supporting US Home Mortgage / Home Lending process, requirements, etc Amenable to work on the night shift We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 67974
Monster

Philippines
Permanent
Full-time