pr. TrainerCapital One
Workplace: Muntinlupa
Salary: Agreement
Work form: Full time
Posting Date: 05/02/2026
Deadline: 21/08/2021
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
Pr. Trainer
Job Summary:To manage the technical training operations, including analysis, delivery, and evaluation of learning solutions that will enable employees achieve their learning objectives in alignment with the business requirements Major Responsibilities:
Partners with different functional areas to proactively identify training needs, develop, execute, and measure learning programs or interventions in accordance with the accepted standards by the business both locally and globally. Provide reports on results of programs/interventions deployed to stakeholders.
Manage day-to-day training operations and oversees delivery of training programs for new-hire, nesting and technical operations including monitoring, tracking and reporting of progress and performance on a regular basis.
Develops a team of competent trainers to support the needs of the different lines of business. Works closely with Senior Trainer in identification of employee development plans based on assessment of trainers using various approaches (i.e instructor observation, class evaluations, feedback analysis and project outcomes).
Conducts and records periodic performance reviews of team members, identifies and implements necessary development/improvement plans (i.e coaching, regular feedback, etc).
Engages staff by driving participation in corporate sustainability and engagement programs
May be assigned/rotated across related sub-functions
All other job-related duties that may be assigned from time to time
Additional Responsibilities:
Responsible for Tracking/Reporting/Evaluation of training
Consults with managers, leaders and partners to understand, define and deploy training that helps associates understand expected progress and milestones
Review and approve locally created training content
Facilitate learning development curriculum
Leads a team of people that handles training and delivery
Manage learning projects
Facilitate learning and development curriculum by applying knowledge of adult learning theory and fundamentals into curriculum development
Influences and drives learning recommendations to implementation
Qualifications:
Bachelor's Degree in any course
At least 3 years' experience in a managerial position handling training and development in the BPO, ITE's or Shared Services Industry.
At least 2 years of experience in a Classroom Training and/or Content Development
At least 2 years experience in people leadership
Proficient in google suites
Amenable to work in Alabang
Amenable to work in the night shift
Note:
Please note that failure to attach your updated resume may result in your disqualification..
Candidate must have appropriate paperwork to work in the Philippines
Requisition is open under local terms
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
Pr. Trainer
Job Summary:To manage the technical training operations, including analysis, delivery, and evaluation of learning solutions that will enable employees achieve their learning objectives in alignment with the business requirements Major Responsibilities:
Partners with different functional areas to proactively identify training needs, develop, execute, and measure learning programs or interventions in accordance with the accepted standards by the business both locally and globally. Provide reports on results of programs/interventions deployed to stakeholders.
Manage day-to-day training operations and oversees delivery of training programs for new-hire, nesting and technical operations including monitoring, tracking and reporting of progress and performance on a regular basis.
Develops a team of competent trainers to support the needs of the different lines of business. Works closely with Senior Trainer in identification of employee development plans based on assessment of trainers using various approaches (i.e instructor observation, class evaluations, feedback analysis and project outcomes).
Conducts and records periodic performance reviews of team members, identifies and implements necessary development/improvement plans (i.e coaching, regular feedback, etc).
Engages staff by driving participation in corporate sustainability and engagement programs
May be assigned/rotated across related sub-functions
All other job-related duties that may be assigned from time to time
Additional Responsibilities:
Responsible for Tracking/Reporting/Evaluation of training
Consults with managers, leaders and partners to understand, define and deploy training that helps associates understand expected progress and milestones
Review and approve locally created training content
Facilitate learning development curriculum
Leads a team of people that handles training and delivery
Manage learning projects
Facilitate learning and development curriculum by applying knowledge of adult learning theory and fundamentals into curriculum development
Influences and drives learning recommendations to implementation
Qualifications:
Bachelor's Degree in any course
At least 3 years' experience in a managerial position handling training and development in the BPO, ITE's or Shared Services Industry.
At least 2 years of experience in a Classroom Training and/or Content Development
At least 2 years experience in people leadership
Proficient in google suites
Amenable to work in Alabang
Amenable to work in the night shift
Note:
Please note that failure to attach your updated resume may result in your disqualification..
Candidate must have appropriate paperwork to work in the Philippines
Requisition is open under local terms
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One
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Alabang, Muntinlupa City
Permanent
Full-time
Permanent
Full-time
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