portal Administrator - night shiftOrigo BPO
Workplace: Pampanga
Salary: Apply
Work form: Full time
Posting Date: 12/02/2026
Deadline: 04/06/2021
Description
The Portal Admin is primarily responsible for prioritizing and organizing service requests in preparation for dispatch. In addition to preparing the workload for dispatch, the Portal Admin will be responsible for accepting and updating through the customer service portals.
KEY RESPONSIBILITIES
• Creating Calls from email request from Onshore Tech and Service Delivery Specialist
• Acceptance of service calls from customer portals
• Updating customer systems such as Service Channel, Corrigo and other customer portals
• Uploading of Estimates
• Customer communication via portal for estimate requests, update on pending Work Order and other inquiries
• Monitoring of the technicians ETA
• Uploading of billing and WO details in a 3rd party portal
SKILLS AND QUALIFICATIONS
• Excellent verbal and written communication skills through the English language
• Exceptional accuracy and attention to detail
• Excellent customer service orientation
• Experience with Microsoft Office Suite software, particularly Word, Outlook, Excel, and Access
• Excellent time management skills with ability to manage multiple priorities and meet goals and deadlines
• Superior organizational skills and strong attention to detail
• Effective verbal and written communication skills
• Strong organizational skills with the ability to multi-task
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English
Availability for travel: No
Availability for change of residence: No
OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES
The Portal Admin is primarily responsible for prioritizing and organizing service requests in preparation for dispatch. In addition to preparing the workload for dispatch, the Portal Admin will be responsible for accepting and updating through the customer service portals.
KEY RESPONSIBILITIES
• Creating Calls from email request from Onshore Tech and Service Delivery Specialist
• Acceptance of service calls from customer portals
• Updating customer systems such as Service Channel, Corrigo and other customer portals
• Uploading of Estimates
• Customer communication via portal for estimate requests, update on pending Work Order and other inquiries
• Monitoring of the technicians ETA
• Uploading of billing and WO details in a 3rd party portal
SKILLS AND QUALIFICATIONS
• Excellent verbal and written communication skills through the English language
• Exceptional accuracy and attention to detail
• Excellent customer service orientation
• Experience with Microsoft Office Suite software, particularly Word, Outlook, Excel, and Access
• Excellent time management skills with ability to manage multiple priorities and meet goals and deadlines
• Superior organizational skills and strong attention to detail
• Effective verbal and written communication skills
• Strong organizational skills with the ability to multi-task
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English
Availability for travel: No
Availability for change of residence: No
OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES
Other Info
Pampanga, Central Luzon · Today, 01:29 PM
Work type
Full Time
Work type
Full Time
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Origo BPO
About the company
Origo BPO jobs
Pampanga, Central Luzon · Today, 08:33 AM (updated)
Position portal Administrator - night shift recruited by the company Origo BPO at Pampanga, Joboko automatically collects the salary of Apply, finds more jobs on Portal Administrator - Night Shift or Origo BPO company in the links above