Payroll OfficerBPO International

Key Responsibilities:
Manage end to end payroll process of assigned associates.
Handles e-mail communication with the clients and ensures resolution of any payroll dispute
Conducts Time in Motion for onboarding staff and ensure glide path is in place to achieve desired productivity
Assists in set up of new clients under HR payroll system.
Coordinates with Finance and Admin group for delivery of reports and payment of government deductions.
Reviews output reports of the associates and mandates correction as needed
Prepares Variance Analysis for regular payroll and parallel runs
Works with the manager in Business Review deck preparation
Initiates and prepares RCA document for every incident
Reviews Access Request Forms for System Tools prior manager's approval
Baseline Qualifications:
Graduate of any 4 year business course.
At least 3 to 4 years' experience in payroll.
HR graduate
At least 3 to 4 years' experience in customer service management.