payments and Collections specialistIopex Technologies Inc.

JOB DESCRIPTION
Responsibilities:
Monitor accounts to identify outstanding debts
Review previous data for each debt or bill
Contact AP’s/Admins via call or email to ask about their overdue payments / upcoming dues
Identify the root cause of non-payment
Resolve billing concerns
Report on collections update and accounts receivable status
Communicating with the sales department to maintain accurate and updated information on client contract
Maintained logs of calls and record any payment updates from the customer.
Billing reps will be assigned new facilities to start contacting, doing courtesy, and payment reminder calls and emails.
The billing reps are expected to apply and deliver what was taught in the training
Billing reps will identify their critical accounts and will be expected to endorse them to their managers
Build relationships with the Facilities (Properly set expectations about our billing policy, explain NET & Dispute Terms, etc.)
Billing reps to introduce themselves to the facilities and give their contact details
Build good relationships cross-functionally and billing team members
Review the current standing of their assigned accounts
JOB QUALIFICATION
Qualifications:
Atleast 6 months experience in Accounts Receivable
No BPO experience is okay
MUST be excellent in Excel
Must have good communication skills
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
• Competitive salary package
• Exciting employee engagement activities
• Learning sessions every week
• Fast career growth
• Free shuttle service
• Accessible location
• HMO
• OT/Holiday pay
• Leave credits
• Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off
OTHER JOB REQUIREMENTS
Education
College Undergraduate
Field of study
Finance/Accountancy/Banking
Specialization
General/Cost Accounting
JOB BENEFITS
Health Card, Others
Accounts Receivable