over the phone interviews! Technical Support advisor - consumer electronics accountNeksJob Philippines

Description
Qualifications
-Completed 2 years in college
-Must possess at least 1 year of BPO experience in a voice
-account, with 1 year in a technical account
-A quiet space to work at and a stable internet connection of 6 MBPS upload and 10 MBPS download speed is highly preferred
-Good understanding of consumer electronics products
-Solid technical and diagnostic skills with tested problem-solving skills
-Strong-verbal and written English communication skills
-Amenable to work rotating shifts
-Willing to be assigned in a temporary work-at-home set-up
-Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
Talk to you soon!
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes

₱ 37,000.00 monthly ·  Mandaluyong, National Capital Region ·  Today, 10:48 AM
Work type
Full Time