outbound Customer Service RepresentativeLinkserve Solutions BPO Inc

Be part of a passionate team and create opportunities!
CALL CENTER AGENT
JOB DESCRIPTION:
☑️ Outbound calls for surveys, lead generation, event invitation and/or sales
☑️ Inbound calls to resolve customer queries or close lead/sales
☑️ Data entry to update customer relationship management (CRM) software
☑️ Respond to emails
☑️ Create reports using Microsoft Office and Google Drive
☑️ Meet service level agreements set forth
REQUIREMENTS:
☑️ Excellent English communication skills
☑️ Typing Speed: at least 40WPM
☑️ Ability to work under pressure
☑️ Ability to multitask, prioritize and manage time efficiently
☑️ Customer orientation and ability to adapt and respond to different types of personalities
☑️ Intelligent
EQUIPMENT:
📌 Hardware: Laptop/Desktop
📌 Headset: headset with noise-cancelling feature
📌 Connectivity: Minimum of 10 Mbps
📌 Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
|| Full Time and Long Term Employment
|| Basic Salary + Government Mandated Benefits (SSS,Pag-Ibig,Philhealth,13th mo.pay, Leave Credits)
|| Internet allowance, Bonuses and other incentives
|| We are growing so there is great opportunity for leadership and promotion
|| Salary will be based on: Skills, Attitude, Performance, Attendance
|| US and Canadian clients
|| Shift: Graveyard Monday to Friday
|| Training: less than a month
WE LOOK FORWARD TO MEETING YOU!