operations specialists - kyc, Order Processing, risk managementTallant Asia

We're Hiring: Operations Specialists - KYC, Order Processing, Risk Management.
 
Join a fast-paced Financial Markets company shaping the future of trading.
What You'll Do:
Perform specialised tasks in one of a number of key roles in Operations and Risk spanning:
Customer onboarding and verification according to KYC best practice and industry standards.
Resolve queries issues related to payments and account management.
Processing complex orders using a variety of industry software tools and platforms.
Apply specialised Risk Management procedures to customer account administration.
Collaborate with tech and product teams to escalate and resolve complex issues.
Detailed documentation and adherence to structured internal back office procedures.
Help build trust and maintain long-term client relationships with timely, clear, and professional communication.
Who You Are:
You have experience in back office operations - ideally in fintech, finance, or SaaS.
You're tech-savvy and a quick learner with solid problem-solving skills. Ready for specialist training!
You understand (or are eager to learn about) financial markets trading.
You communicate clearly and patiently in technical English, both written and spoken.
You have excellent attention to detail and work ethic.
You will be skilled in the use of general office and communications software and be quick to learn to use specialist industry applications and platforms.
Have a good mind for numbers, quick calculations and reconciling statements and transactions.
You are organized, able to maintain focus and productivity and strive for KPI achievement with and within a vibrant and dedicated team!
Nice to Have:
Experience with CRM tools and backoffice systems (like Zendesk, Intercom, NetSuite or HubSpot)
Awareness with trading platforms (e.g., MetaTrader,TradingView, Interactive Brokers)
Experience within the financial markets industry or Finance departments of corporations