Operations ManagerBlueberry Digital Labs

The Operations Manager of Template.Net is responsible for overseeing the core operations of the company's 2 sites - Cebu and Clark. The Operations Manager is responsible for the implementation, execution, compliance and improvement of all processes, policies and procedures to meet the company's performance goals. 
 
The Operations Manager directly reports to the Chief Executive Officer (CEO) and strategically executes or puts into action the CEO's vision, ideas and directives.
 
Job Responsibilities:
Manages the daily operations of all departments to successfully hit all targets and goals.
Oversees the company's internal and external operations through analysis, reports, charts, employee feedback, and customer queries.
Supports the production process by checking Objectives and Key Results (OKRs), Key Performance Indicators (KPIs) and providing feedback and improvements when necessary.
Develops, implements, and reviews the company's processes, policies and procedures if it necessitates improvement and or modification.
Ensures that the product meets the company's quality standards and specifications.
Coordinates with different teams to foster communication and exchange of insights and ideas to further improve the product.
Spearheads and actively gets involved in all projects to make sure that they are effectively managed.
Sets effective timeframes and benchmarks to meet the needs of the customers and employees.
Identify potential opportunities to maximize workforce productivity.
Creates monthly, quarterly and yearly reports using extensive data or feedback and shares the report to the Leadership Team.
Communicates extensively with India, Vietnam and Clark offices to liaise effectively and share critical information to help better the product.
Promotes employee morale and performance through various long-term initiatives. 
Manages and directs the employees of the company to monitor their performance, progress, and development.
Conducts monthly/quarterly performance check-ins with the leaders to gather feedback on how they are supporting and developing their respective teams.
Monitors the recruitment process of the company to ensure that the hired individuals understand the requirements, values, and goals of the company.
Works with the marketing team to visualize innovative marketing strategies to boost company sales, brand name recognition, and reputation. 
Addresses any and all concerns that involve the employees, core operations, and other situations within the company.
Qualifications:
Minimum of 5 years of experience in operations management or  in a similar role
Proven track record of leadership, with demonstrated ability to manage teams and drive performance.
Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
Excellent communication skills, both written and verbal, with the ability to effectively communicate with stakeholders at all levels.
Proficiency in project management, process optimization, and problem-solving.
Highly organized with excellent attention to detail and ability to prioritize tasks in a fast-paced environment.
Adaptability to changing business needs and willingness to embrace new technologies and methodologies.
Industry knowledge and familiarity with relevant regulations and best practices preferred.
Strong ability to multitask and comfortable working with multiple groups within business
Must be willing to work onsite or in the office as is mandatory for this position.
 What's In Store for You:
Company-provided Apple MacBook for work.
Guaranteed weekends off with fixed days off on Saturdays and Sundays.
Comprehensive HMO coverage upon regularization to take care of your health and well-being.
Generous vacation and sick leave benefits upon regularization, ensuring your work-life balance.
Enjoy a lively office environment with an ample supply of coffee to keep you energized and focused.