Operations ManagerUnitd Ecommerce Corporation

Salary Details
Negotiable
Job Address
Unit 3J 3/F RCH Bldg., Mc Arthur Hway Cor. Magalang St., Ibayo Marilao Bulacan
Job Description
JOB DESCRIPTION
Support the whole team with process improvement, measurement, tracking and analytics relevant to their functional areas
Coordinate with Sales, Marketing and Logistics Department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
Enhance sales productivity by enabling the team to work smarter by simplifying processes.
Create weekly content for executive presentations and board reporting.
Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment
Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
Assist with on-boarding and training new sales talents.
Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes
Maintain regular check-ins with Sales Managers/Enterprise Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.
Conduct budget reviews and report cost plans to upper management.
Work with Board of Directors to determine values, mission and plan for short and long term goals.
Supports worker communication with the management team.
Identify and address problems and opportunities for the company.
Knows how to do traction analysis.
SKILLS / QUALIFICATIONS:
Bachelor’s Degree in Business Administration, Business Management, Accounting or equivalent.
With atleast 15 years of proven experience in an Operations Management position (preferably BPO Company)
Has a strong budget development and forecasting.
Excellent ability to delegate responsibilities while maintaining organizational control of operations and customer service.
Highly trained in conflict management and business negotiation process.
Familiarity with Business and Financial Principles.
Excellent leadership ability.
Outstanding Organizational Skills.
Job Type
Customer Service/BPO
Working Hours
09:00 AM to 06:00 PM
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Region III, Bulacan, Marilao, Philippines
5 Years
Full-time
Negotiable
Bachelor's / College Degree
1 Vacancies