Operations Manager (iloilo)Legato Health Technologies

The ideal candidate is responsible for leading a team of trained experts who provide our partners with a delightful, frictionless experience.
Primary duties may include, but are not limited to:
Directs implementation and administration of benefit programs;
Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures;
Audits to monitor efficiency and compliance with policies; prepares specialized reports;
may be assigned to special project work consistent with the role and dictated by the needs of the business; and
Hires, trains, coaches, counsels, and evaluates performance of direct reports;
Qualifications:
More than 5 years' related customer service experience;
At least two years in a leadership capacity, managing the overall business process operations of an account / program (must have managed a team of supervisors or team leads). Experience in a healthcare / insurance services account is an advantage but not required;
Bachelor's degree or equivalent experience from an allied health / medical field and/or experience in a health insurance account is an advantage, but not required;
Excellent written and verbal communication skills;
Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.); and
Willing to work at Iloilo City, Iloilo.
To expedite the process of your application, please prepare your government numbers / ID (SSS, Tin, Philhealth, Pagibig), and NBI Clearance.
Questions? Chat with us via Facebook Messenger at m.me/LegatohealthPH or send an SMS at 0917-6LEGATO
Legato Health Technologies

Iloilo City, Iloilo
Permanent
Full-time