Operations executiveIllusions Online

NA
cabuyao
4025
Laguna
Philippines
Work-from-Home/Telecommute Offered
Company Information Illusions Online
NA
Job Description Illusions Online PH is looking for a proactive, detail-oriented and knowledgeable Reservations Agent committed to provide top quality and reliable service to assist our customers with their booking needs.
Responsibilities
Handles all reservation requests for accommodation, interacts with the customers and constantly monitors the room status and the reservation status.
Answering queries through channels raised via phone, chat, and/or email
Follow up hotel confirmation from the supplier
Sorting out any issues that may arise with bookings or reservations.
Any other task/duty as directed by client/management
Key Performance Indicators (KPIs)
Productivity
Attendance
Quality
Job Qualifications The ideal candidate should have:
- Dedication to customer satisfaction, show a willingness to do what it takes to get the job done
- A positive thinker and strong communicator
- Ability to work independently, in a team and perform well with little supervision
- Flexibility with changing work schedules and working hours;
- Ability to multitask
- Previous experience working in the travel industry as well as customer service would be an added advantage
- Stable internet connection
- Your own Desktop/Laptop
*** Send your CV/resume to [Protected Info].
Number of Job Opening 2
Contact Info
Contact Phone : [Protected Info]Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.
Lagunajobs

Cabuyao, Laguna
Permanent
Full-time