operations CoordinatorRemote Workmate

Job Description
Operations Coordinator (Full-time | Graveyard | US)
Full-Time | 40 Hours per Week
Offer is at Php 35,000 to 40,000 take-home pay monthly
Working Hours: 8 hours per day, 12:00 am - 8:00 am, Tuesdays - Saturdays
About Remote Workmate:
Become a part of an awesome company that aims for work-life balance, long term relationships, and guarantees your payment for work done with our clients. We are continuously expanding our team of highly qualified online professionals to work with us.
About the Client:
Our client, based in the US are committed to helping nonprofits succeed in their virtual auctions and digital fundraising. They are looking for a diligent and detail-oriented Operations Coordinator to help with Operations and Marketing.
About the Role:
Operations:
Lead Management: Hubspot & LeAdmin & Ricochet
● Manage inbound leads, input into HubSpot CRM, assign to CSM, move stage in HubSpot
● Manage Webinar Sign-ups from Sales Team
● Manage demo request sign-ups from webinars and Internet
● Monitor inbound email inquiries and assign to appropriate salesperson or CSM
●Update lead tracking spreadsheet
● Scrub list (after looking for duplicates), add phone #s and upload into HubSpot
● Import completed webinar list into HubSpot
● Send post-webinar email sequences in HubSpot
● Import list into Ricochet (Phone Dialing System)
● Add XX to user emails in LeAdmin who attended the webinar/mock auction
New Sign-Up activities: LeAdmin & CardConnect & Email
● Coordinate with sales team on any specific notes or unique requests with new sign-ups
● Once CardConnect approved, enter credentials into LeAdmin and email to client
● Move deal to correct stage in HubSpot
● Input correct package & amount in HubSpot
● Input commission tracking
● Download the PCI report on the last day of each month, and assist with client PCI issues as needed
● Send client activity report - end of month
● Scrub HubSpot for any duplicate contacts or deals - end of month
Ad-Hoc
● LeAdmin ongoing maintenance
● When there is downtime, perform these 3 tasks, in order of importance
○ Research missing data - lists to be provided
○ Scrub GuideStar Data
○ Other tasks as assigned
Marketing Responsibilities:
Database Management (Constant Contact & Mailchimp)
● After each webinar or mock auction, someone will send you the list of registrants, however, the list will only contain names and email addresses. You will need to add the phone number and company name. You will be provided a master excel spreadsheet of the raw data that should contain information on all organizations or you may locate each registrant contact in the Constant Contact/Mailchimp Database.
● Update the client lists on Constant Contact/Mailchimp on a weekly basis - by the following Monday
● Delete all webinar attendees from the CC/Mailchimp database on a weekly basis - by the following Monday
● Remove bounces and unsubscribes, and update emails as needed
● Manage the upkeep and organization of folders in Constant Contact
Marketing Support
● Program weekly auctions for webinars as needed
● Program auctions for clients who purchase the 'Turn-Key, Risk-Free Auctions
● Assist on additional tasks as needed for the CMO
Qualifications:
Has at least 2 solid years of experience in a related or equivalent role
Experience in the following software/platform not required but highly preferred: Hubspot, LeAdmin, Ricochet, CardConnect, Constant Contact, Mailchimp
Strong English oral communication skills and comprehension
Proficiency in MS Office suite especially Excel
Excellent English writing ability and fluency
Has strong attention to detail and analytical skills
Team-player
With strong research and problem-solving skills
Excellent time manager and multi-tasker
Independent, self-sufficient, and highly resourceful
Values integrity and reliability
Has a good initiative to keep the client abreast at all times
To apply, please click the link below:
Upload a Word version of your resume as well as a short cover letter (BOTH ARE REQUIRED) explaining two things: the notable achievements and skills you're most proud of, and why you're the ideal candidate for this job.
Note: Only applications made through the link above will be entertained.
If you are encountering issues in attaching the documents to your job application, please send the files directly to [Protected Info] and put in the subject line: "To (name of the contact/recruiter): Application for (insert job title) with Job ID (insert job ID)"
Home-Based Requirements:
Fast and reliable wired internet connection of not less than 5 Mbps
Quiet, private home office free from noise background or distractions
Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam
If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
PLEASE NOTE: We appreciate your time and interest in our company, and the effort you gave to go through the process. The interview pool was very competitive. Hope you understand that we receive tons of applications every day and right now, we are not able to reach out/update everyone but rest assured that your profile is in our database and you will be tapped for the right opportunities as soon as they are available.
Remote Workmate

Philippines
₱35,000-40,000 per month
Permanent
Full-time