Online Retail AssociateCebu site OTP interviewTALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Handle inbound customer service support calls from established customers.
Cross sell value added services or products that are offered by the company.
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.
Basic Qualifications:
-At least 18 years old and above
-At least college graduate
-With customer service background
-Can start ASAP
Technical Requirements needed:
-Laptop/PC
-stable Internet Connection
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Description
Handle inbound customer service support calls from established customers.
Cross sell value added services or products that are offered by the company.
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Maintain productivity at defined proficiency levels in compliance with department policy and procedure.
Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.
Basic Qualifications:
-At least 18 years old and above
-At least college graduate
-With customer service background
-Can start ASAP
Technical Requirements needed:
-Laptop/PC
-stable Internet Connection
Requirements * Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
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