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online Customer care representativeiStore - Switch

Salary: Agreement
Work form: Full time
Posting Date: 08/02/2026
Deadline: 07/07/2021

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Job Customer
Provide support for webstore, social media and other online channels by replying to customer inquiries
Appropriately identify business leads and direct them to the proper channel managers
Maintain up-to-date knowledge about product information and promotions
Communicate with customer queries promptly and professionally
Stay abreast with online marketing trends & competitors
Knowledgeable in handling Social Media accounts (Facebook, Instagram & Google My Business)
Can interpret and understand a brand tone guide and reflect it in customer interactions.
To apply, you must:
Candidate must possess at least Bachelor's/College Degree related to the position
Preferably 1-2 years direct experience to the position
Must have excellent communication skills (active listening, written, and oral communication)
Comfortable working in a digital workspace
Genuinely likes interacting with customers

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iStore - Switch

About the company

iStore - Switch jobs

Angeles City, Central Luzon


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About the company

iStore - Switch jobs

Angeles City, Central Luzon

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