officer - global identity & access Management - intermediate analyst (rohq - global identity access Management/ciso)Citigroup
Salary: Agreement
Work form: Full time
Posting Date: 13/01/2026
Deadline: 24/07/2022
Job Description : As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your Job Description : As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology (EO&T) teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and programs. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services. Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi's and our clients' assets and information. We manage information security as an end-to-end program - one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally. Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect. Global Identity & Access Management (GIAM) Operations is a part of Citi's Chief Information Security Office, consisting of 700 employees, located across four service centers (CSCs) in Asia, Europe and North America including 11 in-country operations. The operations is organized to have dedicated teams supporting applications utilized by different business sectors as well as platforms like CyberArk, Database, Mainframe, and Active Directory. GIAM shares the mission to protect Citi from access management vulnerabilities and threats to key business systems. The Identity & Access Management analyst is responsible for fulfilling access requests within a variety of banking applications and infrastructure systems. The objective of the role is to manage user roles and access privileges within compliance of set information security policies and standards. At the Intermediate Level, the analyst is expected to: Have a strong understanding of Global Identity and Access Management (GIAM) - products, processes, resources and tools in their respective platform with an ability to review processes in accordance to Citi policies Handle complex requests and issues independently by having a good understanding of security administration processes, practices, and policies escalate a severity issue to relevant parties and assist in resolution Provide audit related deliverables in short turnaround time, participate in compliance and audit related meetings Work with the team to ensure completion of Marketplace requests, troubleshooting incident issues, closure of compliance-related action items and tasks are done within operational and controls thresholds Understand Continuity of Business and supports its application to GIAM processes by maintaining resources like process control document up-to-date, ISA accesses, etc. within applications in scope of support Identify potential opportunities and raise to management's attention, as well as raise ideas to improve information security controls for supported systems Maintain availability to customers, team members, escalation manager, and senior management and handle customer and team interactions in a manner that lives up to Citi's leadership principles Effectively utilize Talent Management process (i.e. goal setting, self-assessment, feedback, individual development plan, etc.) to manage own performance and work on continuous development Assist in the development of team members by providing coaching and training particularly to new team members or new team processes Complete other tasks/activities/projects in connection with the organizations' goals not detailed in the current job description such as automation, migration, controls culture, etc. Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by complying with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and reporting control issues with transparency Qualifications Bachelor's Degree/University degree of any course and minimum of 2+ years of experience in an Information Security role or related field with service delivery and customer relationship management Interprets the principle of Information Security concepts and policies and ability to apply into day-to-day work Demonstrate an understanding of the risk associated with cyber security and the controls set in place to manage risk in identity and access management Proven use of discretion and sound judgment on handling of information with subject to sensitivity Flexibility to work in various shift to provide on-call, holiday and/or weekend support on a periodic frequency Proven capability to work within a team, seeks the input of others and greets change with optimism, curiosity and resilience, ability to manage multiple priorities and adjust to evolving work needs Understand and relates own goals to Citi, business' and teams', create SMART goals and demonstrate accountability to achieve them Consistently demonstrate clear and concise written and verbal communication in the English language as well as sensitive to audience diversity Strong analytical skills and ability to use (Citi) Lean methodology to identify process improvements utilize Microsoft applications to analyze and interpret data Advantages Relevant experience in the following platforms may be preferred in some case(s): For Databases: Oracle, MS SQL, Sybase, Teradata, MongoDB For Enterprise Systems: IBM RACF, CA TopSecret, AS/400, Stratus, Tandem, Unisys, VMS systems For Wintel: Active Directory, Wintel NAS servers For Unix: Unix OS, LDAP Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together. #CISO About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Additional information may be found at| Twitter:| YouTube:| Blog:| Facebook:| LinkedIn:. Job Family Group: Technology Job Family: Information Security Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ('Citi') invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View the '' poster. View the . View the . View the
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