ODP Facilitator - Temporary Replacement (Naga)Bell

At Quantrics, we consider our people our most important asset. Our focus is not only on creating a great customer experience - its about building and promoting a culture of constant team member growth, creating a sense of family, and working together to improve our lives and the lives of those in our local communities
We do not just offer a stellar working environment; we also offer amazing benefits and very competitive compensation packages. We also make employee advancement and overall wellbeing a priority because we value our employees above all else.
Role Overview
Your role as The Organizational Development Program Facilitator covers implementing successful training programs. You will also focus on creating initiatives for behavioral and personality development, skills enhancement, motivational/stress management, and/or the other relevant learning requirements of the organization.
The Day-to-Day
Assist the training and development of the Learning and Development team
Coach and mentor Qmunity leaders / future leaders through triad and feedback sessions
Lead and manage training needs analysis and data collection exercises
Produce and present weekly, monthly, and quarterly training activity reports
Initiate innovative and continuous improvement projects
Identify gaps and analyze data to improve training services and propose solutions
Help develop in-house programs and content. This includes managing the training calendar of the team (Q aQademy/Q Boot camps)
Ad-hoc tasks, as required
The Qualifications
Ability to operate independently, with the decision-making skills needed to function in potentially high-stress situations
Detail- and process-oriented
Proactive and action-oriented, with proven ability to work with minimal supervision and direction
Flexibility to work autonomously in a start-up environment, where constant change abounds
Excellent presentation/facilitation skills, with experience in a training/facilitation role
College diploma
2-year+ experience in Learning and Development, with focus on Organizational Development
Superior written and verbal English language skills
Strong leadership and coaching ability
Ability to put complex theories into simple and easy-to-apply terms
Excellent communication skills
Computer-literate
Available to work nights
Willingness to travel
Ability to work in a 24/7 rotating shift environment. Night shifts will be required
2-year+ experience in customer service is preferred (but not required)
Quantrics is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.
Jobs2Web

Naga City, Camarines Sur
Temporary
Full-time