Noc Engineer (ospf, eigrp, bgp)(Anywhere)

JOB DESCRIPTION
PRIMARY RESPONSIBILITIES
Ticketing Systems
Network support (LAN, WAN, and Wireless)
Network Management System
Firewall Support
SSL-VPN Management
Zscaler
SDWAN
SPECIFIC RESPONSIBILITIES
Provides advanced level troubleshooting in network related issues.
Understands the issues involved in administering and maintaining corporate LAN and WAN
Answer all trouble calls/emails and enters work orders into tracking system.
Diagnose network problems and provides solution recommendation to global clients.
Diagnose wireless problems and provide support to global users.
Assists in configuration, implementation and management of Cisco, Aruba and Aerohive access points and controllers.
Proxy filtering account management.
Assists in administering and maintaining local and web-based versions of tracking software.
Provides support to SSL VPN internal and external users.
Configure and manage SSL VPN servers hosted remotely.
Interacts with third party network providers to resolve and escalate network and security related issues.
Provides responses to internal clients in a timely manner.
Assists with the inventory management of network equipments.
Provides SDWAN support.
Provides monthly report.
Complies with relevant Management Systems.
QUALIFICATIONS
PROFILE
4-5 years IT and Engineering course graduate
BS Computer Engineering
BS Electronics and Communication Engineering
BS Computer Science
BS Information Technology
Minimum 5 years of experience.
REQUIRED SKILLS
Helpdesk ticketing system (RT,ServiceNow or equivalent)
Intermediate Cisco, Aruba, Aerohive wireless skills.
CCNA certified - routing and switching.
ITIL
Advance SSL VPN configuration and management skills.
Advance Firewall configuration and management skills.
Experience in handling Network management system.
Experience in handling bandwidth optimization system.
Experience in network security.
At least 5 years working experience in the field of network and security
Experience troubleshooting and diagnosing problems in campus LAN / WAN and Wireless environments.
Experience in supporting and designing wireless networks.
Experience in Linux
Network Management System skills
Basic knowledge of SDWAN - Software Defined Wide Area Networking
Experience with Microsoft Servers and Office products, especially Word, Excel, PowerPoint and Visio
Ability to manage and perform multiple activities at same time.
Ability to work independently and within a team.
Ability to communicate effectively dealing with internal and external customers and suppliers.
Ability to document complex technical issues effectively summarizing issues for a range of technical and business management.
Prior experience with large to very large corporate computing environments to include multiple site locations providing 24x7 shifting schedule support.