new patient CoordinatorMedspecialized, Inc.

MedSpecialized is looking for New Patient Coordinators!
About the Client: DrCatalyst
DrCatalyst is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Nurses, Physical Therapists, or Occupational Therapists to serve new and existing US Healthcare clinics as a New Patient Coordinator during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as clinical call centers, prescriptions, HEDIS, and more.
WORK FROM THE COMFORTS OF YOUR HOME!*
The New Patient Coordinator is allowed to work from home. Once the pandemic situation is better, the New Patient Coordinator may be required to report in our IT Park office in Cebu.
Office Location: 8F Skyrise 4B, Cebu IT Park, W Geonzon St, Cebu City
Hours and Work from:
Eight (8) hour night shifts (during USA clinic's hours), with one (1) hour lunch, working from home (WFH).
Holidays:
All national Philippines and USA holidays are observed, but Managers rotate to supply coverage only if billable employees are required to work.
Compensation
Monthly: 16,250 PHP or higher
Basic Salary: 11,000 PHP to 15,000 PHP (based on BPO Healthcare experience)
Allowances: 5,250 PHP for rice, laundry, food, clothing, and more
Attendance: 2,000 PHP or higher
Responsibilities:
Take inbound calls from New Patients and run their benefits and eligibility.
Will also take outbound calls
Check the schedule of providers once eligibility is confirmed and book their appointment.
Send out new patient pamphlets via email.
Assist the patient with the new patient enrollment forms as needed.
Provide patient reminder calls to those new patients 24 hours before their appointment.
The job responsibilities are aligned with the Virtual Administrative Medical Assistant role
Requirements:
20 mbps home internet connection or higher.
No health concerns that prohibit you working full eight (8) hours shifts at night.
Degree in Nursing, Physical Therapy, or Occupational Therapy.
Excellent English proficiency with strong communication skills.
25 wpm or faster.
Computer literacy (GMail, Google Sheets).
Benefits:
Continued training on healthcare skills and business development
Covid-19 Vaccine Access
Robust and effective Government Benefits Administration
Relocation allowance for new hires (from Outside Cebu)
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with 1 free dependent
Free Life insurance
Free Accident insurance
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Paid time off-public holidays, vacation, and personal time off
Discounted Gym membership
How our Hiring Process Works:
Resume and home internet speed review.
Initial Interview with Recruiters.
Technical Interview with our Communications Trainer.
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MedSpecialized, Inc

Cebu City, Cebu
₱16,250 per month
Permanent
Full-time