new homes section ManagerSunPower ROHQ

Description
SUMMARY OF ROLE
The position reports to the Department Manager. The Section Manager is responsible managing the New Homes Team (Design, Permit, Inside Sales), maintain a high level of focus and strategy in New Homes Operations, ensure sufficient staffing to meet the business needs and collaborating directly with stakeholders for alignment on business process and strategy.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
Possesses in-depth knowledge of the business processes being supported
Drives compliance of company policy and processes
Regularly monitors operations and team metrics and generates root cause analysis for failed metrics
Regularly engages with team members thru counseling and mentoring, rewards and recognition, update cascades
Plans and manages team resources through scheduling and workload balancing to achieve team objective, SLAs, Stakeholders' requirements, etc.
Decision-maker on process changes
Contributes to the development of new ideas and methods to improve key processes
Provides guidance on process improvement initiatives, making sure that these are aligned with the rest of the business strategy
Handles escalations on work and people issues
Works with cross-functional groups for process alignment and escalations
Provides guidance on process improvements and recommends changes to align with business tactics and strategies
Provides initial performance review of team members
Point of escalation for conflict and issue resolution (within the team or cross-functional teams)
Communicates to leaders and team any new requirements, changes, updates on all support related information as well as company information
Regularly connects with stakeholders to align on business processes, guidelines, feedback, prioritization, strategy
Effectively conducts team meetings, 1:1 meetings with direct reports, skip level meetings
Effectively communicates process / organizational updates and changes to key stakeholders
RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Graduate of Bachelor of Science in Engineering (Electrical, Mechanical, Civil) or Architecture; Master's degree in Management
At least 5 years of experience in people management role
Advanced knowledge on PV System Design Tools (Autocad, Aurora, Pictometry, PVSIM) and MS Office
Proficiency in PV System Design Tools (Autocad, Aurora, Pictometry, PVSIM)
Proficiency in MS Office suite
Demonstrates excellent oral and written communication skills
Ability to work nightshift, weekends and US/PH holidays
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 5
Language(s): English
Knowledge: AutoCAD, Design, Management
Availability for travel: No
Availability for change of residence: No
OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES

Laguna, Calabarzon ·  Today, 02:27 PM
Work type
Full Time