network Operations engineerGlobe Telecom, Inc.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Troubleshooting, installing, At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Troubleshooting, installing, implementing, and administering network systems. Analyzing capacity issues and developing capacity planning models as directed. Ensuring planned testing activities are executed. Developing network security guidelines. This includes administration, monitoring, change management, configuration, release management, provisioning, security, performance and capacity planning, and incident and disaster recovery functions. Monitors and acknowledges alarms at Alarm Management System (AMS)/ Element Management system (EMS) for Core network Create fault tickets for Network Incidents and Outages Performs first line troubleshooting of alarms, outages, network quality / performance issues Updates status of all open tickets and clears immediately upon restoration of fault Escalates incidents to support group for incidents needed onsite support Provides regular and timely information on the status of incidents until resolution Resolves complaints endorsed by Service Desk Updates status of all open tickets and clears immediately upon restoration of fault Implements activities/work requests assigned by Team Leaders based on agreed schedule and quality standards Implements changes for network rollout, project related/adhoc activities and provides feedback to proponent thru email Performs vertical and horizontal escalation during instances of network outages or degradation Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Monster

Philippines
Permanent
Full-time