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Description
Responsible for providing Tier 2 application support to super users, Data Stewards and end users of the ERP Application (currently Navision) and related applications/integrations. For Navision these are Global Automated Jobs (AOI, DMI, Batch jobs etc.), eCommerce/Sitecore, MS BI and other minor integrations.
Provide quality resolution of support related queries, questions, problems and issues.
Provide quality communication on ongoing tasks with involved customers and stakeholders.
Clear setting of expectations with relations to open cases and change requests.
Provide continuous and active suggestions in pursuit of changes that will improve business performance, IT infrastructure or application operations
Be able to support and trouble shoot the major NAV modules used in EMPLOYER (Finance, Sales and Supply Chain, Production)
Assist business in creating RFC, so these are described and made ready for developers.
Capturing of business demands and feed these to management or to relevant development groups for development and implementation.
Build positive working relations with key customers and stakeholders
Able to run Major Incident investigation team
Requirements
Language(s): Tagalog
Availability for travel: No
Availability for change of residence: No
Responsible for providing Tier 2 application support to super users, Data Stewards and end users of the ERP Application (currently Navision) and related applications/integrations. For Navision these are Global Automated Jobs (AOI, DMI, Batch jobs etc.), eCommerce/Sitecore, MS BI and other minor integrations.
Provide quality resolution of support related queries, questions, problems and issues.
Provide quality communication on ongoing tasks with involved customers and stakeholders.
Clear setting of expectations with relations to open cases and change requests.
Provide continuous and active suggestions in pursuit of changes that will improve business performance, IT infrastructure or application operations
Be able to support and trouble shoot the major NAV modules used in EMPLOYER (Finance, Sales and Supply Chain, Production)
Assist business in creating RFC, so these are described and made ready for developers.
Capturing of business demands and feed these to management or to relevant development groups for development and implementation.
Build positive working relations with key customers and stakeholders
Able to run Major Incident investigation team
Requirements
Language(s): Tagalog
Availability for travel: No
Availability for change of residence: No
Other Info
₱ 90,000.00 monthly · Makati, National Capital Region · Today, 04:04 PM (updated)
Work type
Full Time
Work type
Full Time
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Dencom Consultancy and Manpower Services
About the company
Dencom Consultancy and Manpower Services jobs
₱ 50,000.00 monthly · Makati, National Capital Region · 14 September (updated)
Position Nav support recruited by the company Dencom Consultancy and Manpower Services at Makati, Joboko automatically collects the salary of ₱ 90,000.00 monthly, finds more jobs on Nav support or Dencom Consultancy and Manpower Services company in the links above
About the company
Dencom Consultancy and Manpower Services jobs
₱ 50,000.00 monthly · Makati, National Capital Region · 14 September (updated)