We are looking for a Loan Maintenance Officer for an Australian mortgage company that values personal relationships both with customers and staff.
The Manila and Australian team members enjoy helping people achieve their goals. Customer focus is genuine, and they all strive for the perfect loan where the customer is stress free, no matter the hidden issues along the way. The team thrives on getting things done, in a diligent, timely and precise manner. Everyone is systematic in dealing with their work and don't take shortcuts, they all like following procedures. Should the occasional problem arise, the team deal with it head on, taking ownership until resolved. Nurturing the customer relationship is their best source of new business.
Some of the responsibilities that you will be handling are:
Accurate data entry into systems
Coordination with lenders to check on current loan details for clients
Preparation of property profile reports;
Checking of loan documents for compliance
Completion of discharge and variation forms.
On top of being a really cool company and a great place to work, you'll get the following benefits as part of the Filta Family:
Fixed 6:00am to 3:00pm Monday to Friday shift (Work from Home)
HMO for yourself and one dependent within the first month
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation)
30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you're on time during the week)
Monthly social activities when safe to do so.
1 to 3 years of work experience as a Loan Processor in either AU or US account
Experience being accountable and responsive when working in a small team environment, for example a small business
Great level of verbal and written communication skills
High Attention to detail
Ability to finish tasks quickly and accurately.
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Filta Global
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