Microsoft collaboration engineerAvaloq

The Corporate IT teamprovides services for the digital work environment within the whole Avaloq Group. You can expect a demanding environment, which is highly stimulating and encouraging. The international growth of the company demands your structured and innovative approach, as well as flexibility to a high degree. As a committed team player, you will drive the transformation from on-prem systems to cloud.<\/p>
Your key tasks<\/strong><\/p>
As a Microsoft Collaboration Engineer you will be responsible for the design, configuration, implementation, as well as management of M365 tools, with a focus on productivity and collaboration solutions. Furthermore, you will also write and maintain internal documentation and educate operations- and support team colleagues. <\/p><\/div><\/section><\/p><\/div>5+ years of working experience in configuring, implementing, and managing Microsoft 365 tools, with a focus on productivity and collaboration solutions.
<\/li>Advanced knowledge of MS Teams, Exchange Online, SharePoint Online, OneDrive for Business. <\/li>Strong communication and collaboration skills, with the ability to work effectively in a cross-functional team environment. <\/li>Solid know-how in IT systems, networking and technical security as well as strong analytical and system-oriented thinking.
<\/li>Higher education degree in Information Technology area or similar qualification. <\/li><\/ul><\/div><\/section><\/p><\/div>We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. <\/p>In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
<\/p>We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. <\/p>Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations. <\/p><\/div><\/section><\/div><\/div>","jobSearchData":{"filter
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<\/p><\/p>So what does a <\/span>Network Operations Center Specialist<\/b> do Think of yourself as someone who will <\/span>ensure maximum possible service availability and performance across the TaskUs Infrastructure. You will <\/span>monitor all infrastructure, development and environmental alerts to ensure 24x7 operations and minimal service impact.
You will <\/span>provide early warning and rapid response for each and every alert. <\/p><\/p>Imagine yourself going to work with one thing on your mind: to <\/span>monitor the network infrastructure health <\/span>perform troubleshooting <\/span>escalate incidents and requests to the next level of support for the resolution. <\/span><\/p><\/p>As an <\/span>Network Operations Center Specialist<\/b>, you will:<\/span><\/p>Validate the alert and escalate to appropriate IT technicians to have the issue investigated further.
<\/span><\/p><\/li><\/ul>Investigate issues, resolve problems, and communicate status. <\/span><\/p><\/li>Perform routine health checks over and above automated monitoring to ensure the quickest detection time for service affecting issues. <\/span><\/p><\/li>Respond to any number of alarms, alerts, or abnormal behaviors detected through reactive or proactive monitoring<\/span><\/p><\/li>Provide analysis through the monitoring systems to proactively identify network issues.
<\/span><\/p><\/li>Monitor the ticket queue for incoming service requests and respond\/resolve issues as required. <\/span><\/p><\/li>Engage in regular network troubleshooting activities and resolve network connectivity issues. <\/span><\/p><\/li>Generate periodic reports on network performance Provide metrics (internal and\/or customer-facing) to management as requested related to network performance.
<\/span><\/p><\/li>Ensure all activities are documented and tracked through the ticketing system. <\/span><\/p><\/li>Execute established procedures as it relates to event, incident, and change management. <\/span><\/p><\/li>Adhere to escalation procedures, task procedures, and troubleshooting processes.
<\/span><\/p><\/li>Maintain a team-focused attitude and work towards creating a healthy, respectful atmosphere. <\/span><\/p><\/li>Perform these duties in a flexible fashion as the Network Operations Center is open 24x7x365.<\/span><\/p><\/li>Participate and\/or be part of the NOC continuous improvement activities as defined. <\/span><\/p><\/li><\/ul><\/p>Do you have what it takes to become a <\/span>Network Operations Center Specialist<\/b><\/b><\/p><\/p>Requirements:<\/b><\/b><\/p>A degree in Computer Science, Electronics Engineering or equivalent work experience in an engineering field.
<\/span><\/p><\/li><\/ul>Minimum of 1 year Network Administration experience with in-depth hands-on experience in managing switches, routers and firewalls. <\/span><\/p><\/li>At least with exposure to Systems - server administration and the like. <\/span><\/p><\/li>Knowledge of Cisco IOS, network design and load balancers, a CCNA certification, and a knowledge of a wide number of routing protocols and transport technologies, including but not limited to BGP, EIGRP, RIP, IPVPN, MPLS, FR or ATM.
<\/span><\/p><\/li>An understanding of the ITIL framework is a plus. <\/span><\/p><\/li>Experience in creating, utilizing, and maintaining technical documentation. <\/span><\/p><\/li>Good English communication skills both verbal and written is needed.
<\/span><\/p><\/li>Confident and goal-oriented attitude with an ability to set and meet short and long-term objectives. <\/span><\/p><\/li>Able to work in a fast-paced environment with dynamic priority evolution, someone who has the ability to adapt to changing conditions and plans with well-reasoned decisions and minimal supervision. <\/span><\/p><\/li>Able to execute responsibilities with a high sense of urgency and a willingness to drive issues forward within established processes.
Plus the ability to begin troubleshooting any issue, problem, or oddity regardless of topic or content with a focus of assessment and engagement of proper external resources. <\/span><\/p><\/li>Able to work under pressure to meet deadlines, ability to adapt to change. <\/span><\/p><\/li>Able to work well independently and in a team environment plus experience in administering and managing SolarWinds tools is needed.
<\/span><\/p><\/li>Must be familiar with industry-standard tools such as Wireshark in addition to a set of internal custom tools used in network management. <\/span><\/p><\/li>Must also be accurate and have excellent attention to detail plus be amenable to working on shifting schedules<\/span><\/p><\/li><\/ul><\/p>About TaskUs<\/b><\/b><\/p><\/p>TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.
As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India. <\/span><\/p><\/p>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business. <\/span><\/p><\/p>TaskUs is committed to providing equal access to opportunities.
If you need reasonable accommodation in any part of the hiring process, please let us know. <\/span><\/p><\/p><\/p>DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
<\/p><\/p>We invite you to explore all TaskUs career opportunities and apply through the provided URL <\/span>. <\/span><\/p><\/div>","title":"Network Operations Center Specialist","site
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<\/p><\/p>So what does a
Network Operations Center Specialist<\/b>do Think of yourself as someone who will be responsible forproactive monitoring of our production services serving millions of users, troubleshooting and solving issues as effectively as possible to minimize customer impact, and working closely with our SRE engineers to maximize the platform's stability, reliability, availability and security.<\/b><\/p><\/p>As an
Network Operations Center Specialist<\/b>, you will:<\/p>Monitor our production services availability, serving millions of users<\/li>Troubleshoot and resolve issues with our production environments<\/li>Participate in incident management when dealing with critical incidents<\/li>Partner with SRE & DevOps engineers to improve our monitoring, alerting, and remediation solutions<\/li>Partner with SRE, developers, and DevOps engineers to develop and enhance our operational runbooks to continuously improve the NOC effectiveness<\/li><\/ul><\/p>Do you have what it takes to become a
Network Operations Center Specialist<\/b><\/p><\/p>Requirements:<\/b><\/p><\/p>Technical aptitude, ability, and passion for learning new software and methodologies<\/li>Familiarity with Kubernetes and docker<\/li>Understanding the fundamental concepts of computer networking and security<\/li>Demonstrated ability to think on feet and resolve issues in a fast-paced environment<\/li>Self-starter who can operate independently in a global environment<\/li>Excellent verbal and written English skills<\/li>Ability to operate in a 24x7 environment and work in shifts, including nights and weekends<\/li><\/ul><\/p>Nice to have (otherwise you'll learn on the job):<\/p>Software development or automation experience<\/li>Experience working with cloud providers such as AWS and Azure<\/li>Experienced in troubleshooting techniques and problem-solving in a 24x7x365 production environment<\/li>Understanding of monitoring concepts and solutions<\/li>Understanding of blockchain technology and the Ethereum ecosystem<\/li><\/ul><\/p>About TaskUs<\/b><\/p>TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United
States, the Philippines and India. <\/p><\/p>In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances.
Inclusive and equitable practices is our responsibility as a business. <\/p><\/p>TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.
<\/p><\/p><\/p><\/p>DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business.
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. <\/p><\/p>We invite you to explore all TaskUs career opportunities and apply through the provided URL <\/span>.
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<\/li>24x7 on call for network implementation and support<\/li>Network inventory management (hardware, software, and circuit inventory)<\/li>Act as a network project manager for network related projects<\/li>Provide recommendation to the architecture team based on analysis of the project and business requirement. <\/li>Application Management
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Network hardware and software maintenance renewals <\/li>Event Management
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Documentation creations and updates as requested<\/li>Improvement process
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Incident tickets problem resolution<\/li>Incident Management
Incident tickets troubleshooting <\/li>Incident Management Manage priority incident tickets queue <\/li>Request Fulfilment
Communications coordinator during releases<\/li>Request Fulfilment
Create change records when needed\/requested<\/li>Request Fulfilment Manage Network service fulfillment & provisioning<\/li>Request Fulfilment
Seek change readiness approvals from all parties<\/li>Service Reporting
Produce periodic capacity reviews and reports on results<\/li>Performs other duties as advised by the Network Manager<\/li><\/ul>Knowledge, Skills and Abilities:<\/b>Mandatory advanced knowledge and sufficient experience in network and system clustering in a multi-tiered, high transaction volume environment is considered an asset.
<\/li>Proficient knowledge and experience in Microsoft VISO and other Microsoft office and GSuite products. <\/li>Mandatory advanced knowledge and experience in complex network infrastructure in both dedicated and shared infrastructure using multiple key manufacture technologies: Cisco, Checkpoint, F5, Fotinet, Netscout, <\/li>Solarwinds, GCP. (Cisco ACI, UTM firewalls, load balancer, protocol analyzer)<\/li>Mandatory experience in various Telecom facilities focusing on redundancy: LANX, MPLS, VPN, etc.
<\/li>Must be able to perform multiple, technical, highly complex tasks without need to regularly upgrade skills to meet dynamic job conditions. <\/li>Review and interpret complex technical information and analyze situations to define issues, draw conclusions and provide a final solution. <\/li>Must be able to schedule activities and meetings; gather and collate data; independently<\/li>Flexibility to independently work alone or with others in variety of circumstances<\/li>Must have the ability to set and follow priorities<\/li>Advanced knowledge and experience in technical architecture design (e.g.,routers, switches, firewalls, load balancers, protocol flows) and hands-on experience with middleware server components.
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We embrace change and initiate opportunity \u2022\t
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Attention to detail. <\/li><\/ul><\/p><\/p><\/p>Equal Employment Opportunity Statement<\/b><\/p>All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. <\/span><\/p><\/p>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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<\/li>Preparing necessary presentation materials for customer meetings. <\/li>Undertaking project tasks as required. <\/li>Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project in PSA Tool and Salesforce.
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<\/li>Willing to work US time or night shift schedule<\/li><\/ul>#LI-JM2 #LI-Remote<\/p>Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
<\/span><\/p>View our privacy policy . California residents, view our Privacy Notice here: . <\/span><\/p>-------------------------------------------------------------------------------------------------------------------------------------<\/span><\/p>Our headquarters are located in the San Francisco Bay
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