Description
I. MAJOR RESPONSIBILITY
Responsible in sales operation of the membership and overall monitoring and controlling of the membership clerk and sales team in their day to day activities.
Maintains the highest standards of member-customer service by attending to sign-ups, renewals, return/refund/replacement and repair of merchandise.
II. SPECIFIC DUTIES AND RESPONSIBILITIES
1. Monitors the daily activities of all membersip clerk and their daily remittances.
2. Ensures that encoded application forms are audited.
3. Monitors member service, reportorial, clerical and filling functions.
4. Monitors repair and refund functions.
5. Monitors safekeeping and housekeeping functions.
6. Monitors marketing activities such as telemarketing and other special events.
7. Sets daily, weekly and monthly marketing goals.
8. Evaluates the performance of membership clerk and sales team.
9. Visits business establishment and submits proposals to promote our company.
10. Follows up inactive members at nearby areas.
11. Sets up booths to different subdivisions or villages and invites non-members to visit the store.
12. Observes proper grooming standards and wearing of company uniform at all times, courtesy towards members,
fellow employees and company officers, punctuality at all times and provides proper training including skills
development to subordinates.
13. Performs other tasks as may be assigned from time to time.
Qualifications:
Candidate must possess at least Bachelor's / College Degree
At least 3 years of working experience in the related field is required for this position (Bank, Hotel, Sales/Marketing)
Customer service experience is a plus factor
Experience working with membership databases, online membership and/or conference platforms.
Strong interpersonal, written, and oral communication skills.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 4
Availability for travel: No
Availability for change of residence: No
I. MAJOR RESPONSIBILITY
Responsible in sales operation of the membership and overall monitoring and controlling of the membership clerk and sales team in their day to day activities.
Maintains the highest standards of member-customer service by attending to sign-ups, renewals, return/refund/replacement and repair of merchandise.
II. SPECIFIC DUTIES AND RESPONSIBILITIES
1. Monitors the daily activities of all membersip clerk and their daily remittances.
2. Ensures that encoded application forms are audited.
3. Monitors member service, reportorial, clerical and filling functions.
4. Monitors repair and refund functions.
5. Monitors safekeeping and housekeeping functions.
6. Monitors marketing activities such as telemarketing and other special events.
7. Sets daily, weekly and monthly marketing goals.
8. Evaluates the performance of membership clerk and sales team.
9. Visits business establishment and submits proposals to promote our company.
10. Follows up inactive members at nearby areas.
11. Sets up booths to different subdivisions or villages and invites non-members to visit the store.
12. Observes proper grooming standards and wearing of company uniform at all times, courtesy towards members,
fellow employees and company officers, punctuality at all times and provides proper training including skills
development to subordinates.
13. Performs other tasks as may be assigned from time to time.
Qualifications:
Candidate must possess at least Bachelor's / College Degree
At least 3 years of working experience in the related field is required for this position (Bank, Hotel, Sales/Marketing)
Customer service experience is a plus factor
Experience working with membership databases, online membership and/or conference platforms.
Strong interpersonal, written, and oral communication skills.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 4
Availability for travel: No
Availability for change of residence: No
Other Info
Cebu, Central Visayas · Today, 11:37 AM
Work type
Full Time
Work type
Full Time
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Southeast Asia Inc,
About the company
Southeast Asia Inc, jobs
Cebu, Central Visayas · Today, 11:15 AM
Position membership Manager recruited by the company Southeast Asia Inc, at Cebu, Cebu, Joboko automatically collects the salary of Apply, finds more jobs on Membership Manager or Southeast Asia Inc, company in the links above
About the company
Southeast Asia Inc, jobs
Cebu, Central Visayas · Today, 11:15 AM