medical Virtual Assistant- front desk/ admin (medspa/aesthetic)Staffing for Doctors

About the Role:We are seeking a friendly, engaging, and highly communicative Medical Virtual Assistant with proven MedSpa or Aesthetic clinic experience to join our team. The ideal candidate will be confident in handling patient interactions, explaining procedures in a clear and reassuring manner, and managing both inbound and outbound calls, insurance verification and scheduling appointments.Responsibilities
Serve as the first point of contact for patients via phone, email, and other communication channels
Clearly explain aesthetic and MedSpa procedures, pricing, and pre/post-care instructions
Handle inbound and outbound calls with professionalism and warmth
Schedule appointments and manage bookings in PatientNow EMR.
Document patient inquiries and follow-up actions accurately
Insurance Verification
Collaborate with the team to ensure smooth clinic operations
Requirements
Must have MedSpa/Aesthetic clinic experience
PatientNow EMR experience is a plus
Exceptional communication skills with minimal to no accent
Friendly, bubbly, and approachable personality
Strong attention to detail and organizational skills
Ability to work independently and maintain professionalism in a remote setting
Staffing for Doctors

Philippines
Permanent
Full-time