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MEDICAL TRANSCRIBER
 
Job Overview:
 
We are seeking a dedicated and organized individual to join our healthcare team as a Full-Time Medical Scribe. In this role, you will play a crucial part in supporting our medical professionals by efficiently managing inbound and outbound communications, scheduling appointments, and ensuring accurate documentation of patient information. The ideal candidate should possess experience with Electronic Medical Record (EMR) systems, particularly Athena, and demonstrate exceptional organizational and communication skills.
Responsibilities:
Inbound/Outbound Communication:
Manage incoming and outgoing communications effectively.
Answer phone calls, emails, and messages promptly and professionally.
Ensure accurate and timely relay of messages to the appropriate team members.
Appointment Scheduling:
Schedule and coordinate appointments for patients, ensuring optimal utilization of medical professionals' time.
Coordinate with patients to reschedule or cancel appointments as needed.
Documentation and Record Keeping:
Utilize the EMR system, specifically Athena, for accurate and timely documentation of patient information.
Maintain organized and up-to-date electronic records of patient data, including medication refills and lab requests.
Medication Refills and Lab Requests:
Facilitate the process of medication refills and lab requests as per established protocols.
Collaborate with healthcare providers to ensure timely and accurate fulfillment of medication and laboratory needs.
Qualifications:
Language Skills:
Strong verbal and written communication skills in both languages.
EMR Experience:
Proven experience with Electronic Medical Record (EMR) systems, particularly Athena.
Ability to navigate and utilize EMR functionalities efficiently.
Patient-Centric Approach:
Demonstrated patience, empathy, and understanding, particularly when dealing with elderly patients.
Ability to maintain a calm and composed demeanor in high-pressure situations.
Organizational Skills:
Exceptional organizational skills with a keen attention to detail.
Ability to prioritize tasks and manage time effectively.