medical admin AssociateRemote Workmate

Job Description :
This is a remote position.
Medical Admin Associate
20 hours per week
Offer starts at Php 20,000 per month
Monday to Friday, 11:00 pm - 03:00 am PHT Manila
About Remote Workmate:
Become a part of an awesome company that aims for work-life balance, long term relationships, and guarantees your payment for work done with our clients. We are continuously expanding our team of highly qualified online professionals to work with us.
About the Client:
Our client, a renowned provider of comprehensive rehabilitation services in various Maryland locations, including Downtown Baltimore/Mt. Vernon, Catonsville, and Dundalk, is seeking a skilled Medical Admin Associate. Their facilities, known for their state-of-the-art amenities and high standards of personalized care, are dedicated to aiding individuals in achieving pain-free mobility and enhanced quality of life. This role is integral to maintaining the efficiency and effectiveness of their patient care services.
About the Role:
The Medical Admin Associate will play a pivotal role in shaping patients' experiences, contributing to their journey toward optimal health and mobility. This position offers the unique opportunity to work in a nurturing environment, where your efforts directly impact patient care and recovery.
Key Performance Objectives (KPOs):
Patient Scheduling and Communication Management
Within the first 90 days, effectively manage inbound and outbound scheduling of patients to ensure a seamless appointment experience.
Develop and implement a robust reminder system that reduces no-show rates within six months.
Consistently maintain a professional and empathetic tone in all communications, reflecting the commitment to excellent service.
Pre-Visit Registration and Screening
Within the first 30 days, establish a thorough understanding of patient intake procedures, including the collection of demographics, insurance information, and conducting screening questions.
Aim to increase the efficiency of the pre-visit registration process within the first year, reducing patient wait times and enhancing overall satisfaction.
Insurance Verification and Authorization
Master the insurance verification process using Electronic Medical Record (EMR) system within the first 30 days.
Achieve a high accuracy rate in insurance verification, reducing errors and ensuring a smooth billing process.
In cases of non-matching insurance, effectively communicate alternative options to clients, maintaining a positive and solution-oriented approach
Qualifications:
Proven experience in medical administration, particularly in scheduling and insurance verification.
Proficient in using Electronic Medical Records (EMR) and communication platforms like Google Voice, and GMail.
Excellent verbal and written English communication skills, with a track record of effective client interactions.
Demonstrated ability to work with a diverse clientele, maintaining a respectful and understanding demeanor.
Strong organizational skills with a keen attention to detail and a commitment to maintaining high standards of phone and email etiquette.
Join Us:
If you are passionate about making a difference in the lives of others and want to contribute to a team that values professional development and personal well-being, we invite you to apply for the Medical Admin Associate role. This position offers not just a job, but a fulfilling career in a field that changes lives every day.
Please click "I'm Interested" to access our application page to submit your application.
If you are encountering issues in attaching the documents to your job application, please send the files directly to and put in the subject line the position title of the role you are applying for.
Home-Based Requirements:
Fast and reliable wired internet connection of not less than 5 Mbps
Quiet, private home office free from noise background or distractions
Updated computer (desktop or laptop), excellent quality headset with microphone, and a working webcam
If you are looking for an exciting role without the hassle of the daily commute, then this job is perfect for you!
Remote Workmate

Philippines
₱20,000 per month
Permanent
Part-time