mass hiring Call Center Agent apply now and start asap - (antipolo city) 18k monthlyNeksJob Philippines

Offer description
₱ 18,000.00 (monthly) Permanent contract Full Time
MASS HIRING Call Center Agent APPLY NOW START ASAP (Antipolo City) 18k Monthly
Excellent Call Center Cepresentative may include the following duties and responsibilities:
-Respond to customer inquiries over the phone and through other communication channels (e.g. email, chat) in a timely and professional manner.
-Gather information from customers to diagnose and resolve technical issues.
-Handle customer complaints and escalate more complex issues to a higher level of support as needed.
-Record customer interactions and transactions accurately in the company's database.
-Provide accurate information about products and services and upsell when appropriate.
-Meet or exceed performance targets, such as response time and customer satisfaction scores.
-Continuously improve product and industry knowledge to provide better support to customers.
-Work effectively with a team of call center representatives to ensure efficient and effective resolution of customer issues.
Requirements for this role may include excellent communication and interpersonal skills, strong problem-solving abilities, a customer-focused approach, and computer proficiency. Prior experience in a call center or customer service environment is a plus.
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology
7 days ago (updated)
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