Offer description
₱ 20,000.00 (monthly) Permanent contract Full Time
Key responsibilities include:
Responding to customer inquiries via email and chat in a prompt and accurate manner
Resolving customer issues and complaints in a friendly and effective manner
Gathering customer information and documenting interactions in a database
Keeping up to date with product information and updates
Adhering to company policies and procedures when communicating with customers
Continuously looking for ways to improve the customer experience
Maintaining a high level of professionalism and customer service at all times.
The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and the ability to multitask in a fast-paced environment. Previous customer service experience, particularly in a BPO setting, is preferred.
TO QUALIFY, CANDIDATE MUST:
- Have at least a HS Diploma but preferrably with a Bachelor's Degree in any course.
- Be willing to work in Quezon City
- Have 30-35wpm typing skills.
- Can start immediately
- Willing to work in shifting schedules"
- willing to work Onsite
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology
Availability to travel: Yes
10 minutes ago (updated)
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₱ 20,000.00 (monthly) Permanent contract Full Time
Key responsibilities include:
Responding to customer inquiries via email and chat in a prompt and accurate manner
Resolving customer issues and complaints in a friendly and effective manner
Gathering customer information and documenting interactions in a database
Keeping up to date with product information and updates
Adhering to company policies and procedures when communicating with customers
Continuously looking for ways to improve the customer experience
Maintaining a high level of professionalism and customer service at all times.
The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and the ability to multitask in a fast-paced environment. Previous customer service experience, particularly in a BPO setting, is preferred.
TO QUALIFY, CANDIDATE MUST:
- Have at least a HS Diploma but preferrably with a Bachelor's Degree in any course.
- Be willing to work in Quezon City
- Have 30-35wpm typing skills.
- Can start immediately
- Willing to work in shifting schedules"
- willing to work Onsite
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology
Availability to travel: Yes
10 minutes ago (updated)
Apply
Notify me with similar offers
Report job
Thank you for helping us improve BestJobs
We take your feedback very seriously and will review it as soon as possible.
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NeksJob Philippines
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About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)