Manufacturing audit leaderQIMA

Do you pursue exceptional service quality in everything you do? Can you challenge conventional methods by proposing new and better solutions? Do you have the right balance of assertiveness and diplomacy to defuse conflicts and turn problems into valuable learning opportunities? Do you wish to use your technical expertise to build new and innovative services to disrupt the QA/QC services industry? Are you a true team player who understands the importance of cooperation to joint success?
Then get in touch with us, because we want you to be our new Manufacturing Audit Leader!
The Company
We're a global provider of supply chain compliance services that helps brands, retailers and importers manage and optimize their global supply network.
QIMA's Operations team is a place where you can grow your technical and management skills while helping us bring trust and transparency to global trade.
The Job
Based in our Shenzhen office, supporting the Manufacturing Audit Manager and the rest of the team, you will do everything to ensure that our Manufacturing Audit programs consistently exceed our clients' expectations, and maintain the highest standards of service quality.
You will be expected to:
Review and follow up the Manufacturing Audit operations, ensuring that client requirements have been accurately identified and that they are fully satisfied with the Audit Programs implemented;
Communicate efficiently with different internal teams (sales, auditors) as well as clients' key contacts.
Support pre-sales inquiries as well as clients' meetings as technical reference for Manufacturing Audit activity;
You will also:
Implement, execute, and measure Key Performance Indicators for the protocol and coordination team;
Train and educate dedicated teams of auditors and supervisors;
Manage and grow directly a team of Audit Supervisors, bringing the very best out of them as a team;
Identify the areas in which we can improve standards of service quality, and propose how to do so.
The Candidate
It could be you if you have:
Are fluent in English;
Hold a degree in Engineering, ideally related to Quality Management;
Have more than 5 years of experience in QA/QC and compliance industry;
Have advanced skills in using Microsoft Office Tools.
It also helps if you:
Are great at mitigating conflict and solving problems;
Prioritize effectively and manage your time well, enabling you to work to tight deadlines;
Have a drive to make things happen - and actively want to put your ideas into action;
Are a good team player.
QIMA

Cebu
Permanent
Full-time