mandarin email and Chat Support(clark,pampanga)J-K Network Manpower Services

Clark, Pampanga Province
Php60,000(Negotiable)
English, Mandarin
Multilingual Filipino
BENEFITS:
HMO 1 free dependent
Paid Time Off 10 days
25 days leave
Php10,000 Relocation Allowance
Php4,000 Upon regularization
Php5,000 Sign on bonus
JOB DETAILS:
COMPANY PROFILE: This company is an Omni channel provider of customer care and back-office support solutions.
REQUIREMENTS:
Bachelor Degree Holder/2 years course graduate or Vocational graduate
Can speak, read and write Mandarin and English fluently
With customer/technical support background
Excellent written and verbal communication skills required
Ability to multitask and meet established deadlines; must be a self-starter and be able to work independently as well as being a team player.
A go-getter attitude would help a candidate be successful in this role.
Ability to work in a fast-paced environment; strong organizational skills a must.
DUTIES:
Assisting users with login and registration processes & refunds.
Assisting users with account updates.
Assisting users with tracking payments in limited scenarios.
Fixing issues with coupon codes 3. Providing invoice links or PDFs via email, generated from our system, in limited scenarios.
Triaging bugs in the system 3. Assisting users with navigating and using the overall system.
RECRUITMENT PROCESS:
Online Assessment (Assessment Link)
Written Assessment (Essay Exam)
Client Assessment/Operations Interview
Can send directly
For interested applicants you may send your resume to [Protected Info]
Contact Us:
*Contact us: [Protected Info]| 245 2829
*Contact Person: Ms. Macy
*Skype: live:mandarinjobs
*WeChat: Jknetworkofficial
Visit our website for more Mandarin openings!
Click this link below:
https://jknetwork-jobs.com/
Apply now! We provide free bilingual career consultation
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J-K Network Services

Pampanga
₱70,000 per month
Permanent
Full-time