Mandarin csrDencom Consultancy and Manpower Services
Salary: Agreement
Work form: Full time
Posting Date: 17/06/2025
Deadline: 07/06/2025
JOB DESCRIPTION
Handling and Monitoring chat and emails real time
Assist client with any inquiries which are related to the games and account.
Create and update back office on any issues that require resolution on the ticketing/support system.
Monitor and provide support for gaming operation.
Troubleshoot any issue related to the games including but not limited to the operation area and customer / customer support complaints.
Communicate and coordinate with all related department regarding any relevant gaming activities.
Communicate any trending issues or foreseen risks to have them addressed as soon as possible.
Perform assigned tasks and able to resolve or escalate as needed
Monitor and assure the integrity of the gaming operation.
JOB QUALIFICATION
Can speak, read and write in Mandarin
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
JOB BENEFITS
Can speak, read and write in Mandarin
Handling and Monitoring chat and emails real time
Assist client with any inquiries which are related to the games and account.
Create and update back office on any issues that require resolution on the ticketing/support system.
Monitor and provide support for gaming operation.
Troubleshoot any issue related to the games including but not limited to the operation area and customer / customer support complaints.
Communicate and coordinate with all related department regarding any relevant gaming activities.
Communicate any trending issues or foreseen risks to have them addressed as soon as possible.
Perform assigned tasks and able to resolve or escalate as needed
Monitor and assure the integrity of the gaming operation.
JOB QUALIFICATION
Can speak, read and write in Mandarin
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Customer Service
JOB BENEFITS
Can speak, read and write in Mandarin
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Dencom Consultancy and Manpower Services
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About the company
Dencom Consultancy and Manpower Services jobs
₱ 50,000.00 monthly · Makati, National Capital Region · 14 September (updated)