Job Title: Manager I, Quality
Job Description The Quality Manager
Drive Qualitative Metric
Manage Call Quality & Client related KPI's
Analyze variation and propose action plan to minimize
Escalation Management ( End customer + Client )
Deep dive analysis for internal / client reviews
Drive ideation
Location: PHL Angeles City - 2nd Floor, Greencove
Language Requirements:
Time Type: Full time
Concentrix
Job Description The Quality Manager
Drive Qualitative Metric
Manage Call Quality & Client related KPI's
Analyze variation and propose action plan to minimize
Escalation Management ( End customer + Client )
Deep dive analysis for internal / client reviews
Drive ideation
Location: PHL Angeles City - 2nd Floor, Greencove
Language Requirements:
Time Type: Full time
Concentrix
Other Info
Angeles City, Pampanga
Permanent
Full-time
Permanent
Full-time
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Concentrix
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