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Description
WE ARE LOOKING FOR QUALITY ASSURANCE SUPERVISOR FOR BAGUIO LOCATION WITH AT LEAST 1 - 2 YEARS EXP BEING A QA SUPERVISOR IN BPO.
Quality Assurance Supervisor
Baguio City
25000-30000
Required Experience:
Has BPO experience; with at least 1-2 year/s experience of being a Quality Analyst Supervisor in a BPO setting.
Job Description:
Identify major areas of quality based opportunities, use root cause analysis to drill down to actual cause, then disseminate information effectively and implement change improvement.
Maintain and perform analysis of daily, weekly, monthly QA based production reporting and individual variance tracking.
Verify team attendance daily and confirm analyst\'s hours in the QA attendance tracker.
Facilitation of internal and client driven calibrations while maintaining variance reporting and complete summarization of calibrations.
In-depth familiarization of QA guidelines and perform updates based on calibration directives
Ability to analyze and solve complex QA issues then effectively disseminate and act upon the information.
Willing to work a flexible schedule if necessary and maintain optimal scheduling assignment of team members.
Strong communication skills (verbal and written communications).
Strong attendance record.
Ability to work independently.
Professional demeanor
Must have experience with Microsoft Office (Outlook, Word, Excel, PowerPoint required)
Ability to perform other related duties and assignments as required by QA management
Must demonstrate and promote a positive attitude with team members
Ability to multi-task thru complex issues arising simultaneously
Interested candidates may submit their resume to ********@neksjob.com
Email Subject: Quality Assurance Supervisor - Baguio City
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
WE ARE LOOKING FOR QUALITY ASSURANCE SUPERVISOR FOR BAGUIO LOCATION WITH AT LEAST 1 - 2 YEARS EXP BEING A QA SUPERVISOR IN BPO.
Quality Assurance Supervisor
Baguio City
25000-30000
Required Experience:
Has BPO experience; with at least 1-2 year/s experience of being a Quality Analyst Supervisor in a BPO setting.
Job Description:
Identify major areas of quality based opportunities, use root cause analysis to drill down to actual cause, then disseminate information effectively and implement change improvement.
Maintain and perform analysis of daily, weekly, monthly QA based production reporting and individual variance tracking.
Verify team attendance daily and confirm analyst\'s hours in the QA attendance tracker.
Facilitation of internal and client driven calibrations while maintaining variance reporting and complete summarization of calibrations.
In-depth familiarization of QA guidelines and perform updates based on calibration directives
Ability to analyze and solve complex QA issues then effectively disseminate and act upon the information.
Willing to work a flexible schedule if necessary and maintain optimal scheduling assignment of team members.
Strong communication skills (verbal and written communications).
Strong attendance record.
Ability to work independently.
Professional demeanor
Must have experience with Microsoft Office (Outlook, Word, Excel, PowerPoint required)
Ability to perform other related duties and assignments as required by QA management
Must demonstrate and promote a positive attitude with team members
Ability to multi-task thru complex issues arising simultaneously
Interested candidates may submit their resume to ********@neksjob.com
Email Subject: Quality Assurance Supervisor - Baguio City
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
Other Info
Baguio City, Cordillera Admin. Region · Today, 08:31 PM (updated)
Work type
Full Time
Work type
Full Time
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NeksJob Philippines
About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)
Position Looking For Quality Assurance Supervisor recruited by the company NeksJob Philippines at , Joboko automatically collects the salary of Apply, finds more jobs on Looking For Quality Assurance Supervisor or NeksJob Philippines company in the links above
About the company
NeksJob Philippines jobs
₱ 15,000.00 monthly · Batanes, Cagayan Valley · 14 September (updated)