Looking for CSRs - Over the Phone Processing | CNX BaguioConcentrix
Workplace: Benguet
Salary: Agreement
Work form: Full time
Posting Date: 09/11/2025
Deadline: 26/10/2020
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Description:
As a Customer Care Specialist, you'll be delivering support to customers and clients of the
biggest product brands world - wide.
You'll be in-charge of:
Answering incoming calls from our customers
Providing solutions to customer inquiries/requests
Guaranteeing customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Provide leading-edge service in a welcoming, assured and knowledgeable manner
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred; but applicants without work experience are welcome to apply
Excellent English Communication skills - verbal and written
Basic knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule including graveyard shift and during holidays
Good team player
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
Night differential for Graveyard shift employees
Join us here in Concentrix and BE the Difference for the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:
Basic Qualifications:
18 yrs old & Above
At least HS or Sr. HS Graduate
with or without Call Center Experience
Good English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Salary: ₱15000 - ₱25000
Address: G/F Baguio Ayalaland Technohub, Camp John Hay, Baguio City
How to Apply: Apply at Bossjob!
Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner "Cool Vendor"Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of Leadership and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
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Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner "Cool Vendor"Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of Leadership and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
As a Customer Care Specialist, you'll be delivering support to customers and clients of the
biggest product brands world - wide.
You'll be in-charge of:
Answering incoming calls from our customers
Providing solutions to customer inquiries/requests
Guaranteeing customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Provide leading-edge service in a welcoming, assured and knowledgeable manner
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred; but applicants without work experience are welcome to apply
Excellent English Communication skills - verbal and written
Basic knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule including graveyard shift and during holidays
Good team player
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
Night differential for Graveyard shift employees
Join us here in Concentrix and BE the Difference for the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:
Basic Qualifications:
18 yrs old & Above
At least HS or Sr. HS Graduate
with or without Call Center Experience
Good English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Salary: ₱15000 - ₱25000
Address: G/F Baguio Ayalaland Technohub, Camp John Hay, Baguio City
How to Apply: Apply at Bossjob!
Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner "Cool Vendor"Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of Leadership and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
Disclaimer
Employers are solely responsible for all their job posting.
PinoyJobs.ph assumes no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the contents, information, or other materials found in this website.
Some websites may contain links from our job listings. We are not responsible for any third-party web sites and do not make any representations regarding the content or accuracy of materials on such third-party web sites.
Every effort is made to keep the website up and running smoothly. However, PinoyJobs.ph takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Our Guarantee
Safe. Pinoy Jobs is free from scam job ads. We monitor job posting everyday.
Quality Employers. We moderate employer signups and verify each access request.
Clean and Professional. PinoyJobs.ph is designed and built with our users in mind.
Avoiding Job Scams
If a company or employer is soliciting money in exchange for a job, it is definitely a scam.
For direct hire overseas, do an extensive search about the company or the employer. Do a Google search.
For overseas employment opportunities please check with
the employer or agency license.
Concentrix AboutConcentrix is the second largest provider of customer engagement services in the world, rich in diversity and talent. #LifeAtConcentrixCompany OverviewConcentrix, a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. SYNNEX Corporation is a Fortune 500 Company with headquarters in Fremont, California.We focus on customer engagement and improving business outcomes for over 450 global clients across many continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.In the Philippines, we have delivery centers spread across Quezon City, Pasig City, Bicol, Cebu, Cagayan de Oro, and Davao.Concentrix has won the following awards:International Association of Outsourcing Professionals Top 100Gartner "Cool Vendor"Contact Centre Management Association AwardsProfessional Planning Innovation AwardInstitute of Leadership and ManagementCCA Global Excellence AwardICMI Customer Service and Call Center
About Pinoy Jobs
Pinoy Jobs is the most trusted job posting site in the Philippines. We provide a safe job hiring platform to both employers and applicants.
Pinoyjobs
Other Info
Baguio, Benguet
Permanent
Full-time
Permanent
Full-time
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Concentrix
About the company
Concentrix jobs
Santa Rosa, Calabarzon
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About the company
Concentrix jobs
Santa Rosa, Calabarzon