looking for Call Center Agent - earn up to php 16,850 (cdo) t49NeksJob Philippines

Offer description
₱ 16,850.00 (monthly) Permanent contract Full Time
Telecommunications Account
Location: Cagayan de Oro
The main duties and responsibilities for this role typically include:
- Answering customer inquiries and resolving their concerns in a timely and professional manner.
- Documenting customer interactions and transactions in the company's database.
- Maintaining a thorough understanding of company products, services, and promotions.
- Handling and resolving customer complaints in a calm and effective manner.
- Following established call center scripts and procedures.
- Meeting performance goals and targets set by the company.
- Keeping up-to-date with industry changes and new product information.
- Staying current with new technologies and communication methods.
- Adhering to all company policies and procedures, including those related to security and data protection.
- Participating in training and development programs to enhance skills and knowledge.
Qualifications:
- Applicant must be at least 18 years old
- Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
- Above Average English communication skills
- Good computer navigational skills on multiple systems
- Typing speed of 25 - 30 WPM
Here's what's in store for YOU!
- Paid training
- Competitive salary
- Monthly performance incentives
- Benefits after six (6) months
- Vacation entitlement upon hire
- Career pathing and advancement opportunities
Requirements
Minimum education level: Senior high school
Language(s): English
Knowledge: Customer service, Communication and persuasion, Customer Support
5 minutes ago
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