leasing CoordinatorSomewhere

Seeking Philippines-based candidates who are Philippine citizens. Only English CVs will be accepted.Position : Leasing CoordinatorWorking Schedule : 4am-1pm ESTSalary Range :$1,200-$1,400 USD Monthly (the final salary will be determined by the candidate's level of experience and at the discretion of the client)Job Summary:We are seeking a Leasing Coordinator to join our team. You will work on a team interacting with our customers and end users - affordable housing property owners and residents/applicants. Your primary role will be to gather resident or applicant information, answer questions about the affordable housing process or the company Platform, complete calculations required for compliance documentation, work with local housing authority software to update applicant information along with other reporting tasks. This role is progressive - team members start by learning the basics of affordable housing and helping to complete pieces of the application process and will work overtime to own and manage the entire renter journey.Key Responsibilities:
Using our company proprietary platform, request and review resident/applicant documents for household composition, income, and assets to determine eligibility for affordable housing
Create summary documentation needed to complete applications
Send eligible and ineligible letters to applicants
Contact applicants to collect updated or missing documents as needed
Respond to resident/applicant inquiries and concerns promptly and professionally
Update housing authority websites with company information
Prepare affordable housing certifications for manager's review
Create process documentation that will help onboard additional team members - we are growing quickly!
Document user experience feedback to share with our product and engineering teams
Other tasks - this is a start-up; you will be asked to jump into many tasks way outside your job description!
Qualifications:
No experience required! Entry level
Growth Mindset / Positive Can-do Attitude
Detail Oriented
Ability to read and write English well
Preferred:
Experience or internships with customer management
Knowledge of affordable housing programs
Interest in technology and ability to quickly learn new software
Bachelor's degree or equivalent practical experience
What We're Looking For
Ability to effectively operate with motivation and flexibility in a fast-paced, constantly evolving team environment.
We not I, mentality
Ability to understand and seek out others' perspectives
Somewhere

Philippines
Permanent
Full-time