Learning and Development associate manager (business interlock) (fe)Accenture in the Philippines

Job Description
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Accenture in the Philippines is currently looking for Learning and Development Associate Manager (Business Interlock) who will be responsible in performing the following day-to-day tasks:
Training Delivery and Management:
Operational Training End to End Planning, Execution and Management for all on boarding associates, Team Leads and other support functions baked in the organizational set-up of the project;
Management of all training resources;
Implementation of the Four Levels of Evaluation to measure training effectiveness for continuous business process improvement;
Implementation/Roll-out of required up-skilling, new products and services training, cross-skilling and continuous education program(s) and other training/education as needed to meet the identified business need(s).
Assessment of Training Needs:
Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs;
Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process;
Reporting Generates, reviews and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
Maintains collection and tracking of relevant Training data
Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees performance
What are we looking for
Must have Bachelor's Degree
Must have at least minimum of 7 years experience in training, coaching, teaching programs.
2 3 years of work experience in the Contact Center /BPO industry , required
2 3 years of training or teaching experience, required
At least 2-3 years training management experience, required
Join our high performing team and enjoy these benefits:
Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, inclusion, and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Work Life Balance
Healthy and encouraging work environment
Career growth and promotion opportunities
Volunteering opportunities
About Accenture:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world's largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Visit us at www.accenture.com
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