lead Assistant Manager-application development-business analystEXL Service

Job Description:The candidate will be working with a range of clients and wider business practices to engineer/re-engineer, design, develop and implement projects that will help our clients as they embark on the journey to transform their operationsResponsibilities: Primary Functions
Work closely with aligned operations and transformation lead on opportunity identification, analysis, validation and solution segmentation (Analytics, Digital, Process re-design, Lean Process Improvement, etc.,)
Work with business leaders to identify and execute transformation opportunities
Drive cross functional teams to deliver transformation projects
Act as business interface for Advance Automation & Robotics, Data and analytics opportunities
Actively originate and shape digital opportunities for existing and new client base
Develop the business case for digital opportunities
Support and track the delivery of digital work for aligned clients
Essential Functions
Be able to articulately and passionately present digital concepts to senior stakeholders (internal and external)
Develop Cost structures and benefit models as suits to client needs
Exposure in Consulting, preferably in L&A domain
Maintain awareness of new and emerging solutions and the potential application on operations
Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition
Ability to effectively communicate with internal and external stakeholders on a periodic basis (written & verbal)
Ability to coach Operations on Change management
Qualifications:Technical Skills
Lean, Six Sigma, Agile and other process improvement and project design to implementation methodologies
Descriptive and/or Predictive Analytics experience
Development or use of Project Coordination tools
Knowledgeable in PowerBI, Workflow and CRM tools
Process-specific Skills
Preferably knowledge of industry domain being aligned to (example, Insurance, Banking, etc)
Excellent working knowledge of MS Office - MS Excel, Power Point, Word Doc
Operational planning and process management to effectively plan, prioritize and execute everyday QC operations
Project management skills to drive improvement projects / initiatives
Leadership
Fosters a spirit of collaboration and team work
General
Conformance to policies / compliances with auditing skills and eye for details
Problem solving skills
Strong written and verbal communication Skills.
Ability to resolve conflicts constructively and lead in a continually challenging environment
Education Requirements * Understanding or knowledge of Digital levers (RPA, Analytics, ML and AI) would be an added advantage
PMP / Prince2/ITIL certification would be an added advantage
Certified Lean Six Sigma Black belt/ Green belt would be preferred
Evidence of problem-solving analytical mindset
Excellent oral communication and presentation skills
EXL Service

Philippines
Permanent
Full-time